This profile has been claimed by the business owner or representative.
Tide Cleaners
- Dry Cleaning
- Houston, TX
About this business
Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Buffalo Speedway, we pair that national expertise with local care our guests notice. Reviewers rave about our excellent customer service, convenient delivery service, and reliable clean.
Location details
5240 Buffalo Spdwy, Houston, TX, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
By coincidence i ran into a delivery supervisor at the Metropole and noticed that one of my garments was dry cleaned for a $10 fee, when it was simply a shirt to be laundered. This female rep, whose name i dont recall, told me that the price will be credited to my account.
Incorrect items returned. This is the fourth time this has happened.
Usually you do a great job but in the last two visits one of my husbands shirts and a pair of slacks came back from cleaning with the stain that it had when it went in.
I am not sure what happened over the last month or so but the service is non-existent. On several occasions, my clothes have hung on the door of my home for more than a week, until I drop them off at the store. I am extremely disappointed with the service as of late. Please make a correction.
I am not sure what happened over the last month or so but the service is non-existant. On several occasions, my clothes have hung on the door of my home for more than a week, until I drop them off at the store. I am extremly dissapointed with the service as of late. Please make a correction.
Horrible customer service. I have emailed and called several times to complain about lax service, w/ absolutely no response from the customer service team.
They did not honor the 30% off for new members that was advertised and I also put the coupon/advertisement in the bag to remind the people picking up and they didn't give me that. Also, I only had 8 garments (7 blouses and 1 jacket) and they charged me for 11!
Horrible, lost my clothes, not once, twice but three times. Finally got my clothes back after almost 2 weeks for a simple cleaning
I tried to use MW Cleaners last spring because we recently moved to Houston, and were still figuring out the city. I signed up via the website for pickup service. Nobody picked up anything on the day that we were promised. I called, and also contacted via the website, and guess what? Nobody picked up although we were asssured by some females (twice on two different days) that the *concierge* person had added us to the route. Nobody picked up again. I called the office, talked to a female who gave me the *concierge's* ph... read more
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.6 star rating with 2,764 reviews.
When is Tide Cleaners open?
Tide Cleaners is closed now. It will open tomorrow at 7:00 a.m.