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Tide Cleaners

4.6
  • Dry Cleaning
  • Houston, TX

About this business

Consumer ServicesDry CleaningLaundry ServicesSewing & Alterations

Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Buffalo Speedway, we pair that national expertise with local care our guests notice. Reviewers rave about our excellent customer service, convenient delivery service, and reliable clean. 

Location details

5240 Buffalo Spdwy, Houston, TX, 77005, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.62,764 reviews
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Howard M Huffstutler I.'s profile image
Howard M Huffstutler I. 
6 years ago

Not dependable. Sent pillow covers for dry cleaning. I have sent the same covers for cleaning before without any problems. Covers returned unprotected and loose folded over a hanger uncleaned without explanation as to why. 

eileen w.'s profile image
6 years ago

You lost my favorite shirt and you did compensate me for it;. However, it cannot be replace as I was told they don’t make it in that color anymore. 

Maury R.'s profile image
6 years ago

Asked t leave hanger box once a month. Never did Have instructions NOT to ever use starch. Sometime shirts have starch Asked not to wire hangers together with clothes. They still do 

Virginia W.'s profile image
6 years ago

My Wonderful TIDE deliveryman is presently working on rectifying the damage done to this piece of beautiful clothing. I sent a fairly expensive ($119) white cotton eyelet blouse to be cleaned.(maybe I should not have had it professiobally cleaned but I am older and do not hand wash or iron.) In any case, I'd worn it ONE TIME!! When I got it back, it was limp as a dish rag. and looked 10 years old. BUT, most importantly, the eyelet trim was TORN! I am hoping TIDE will be able to repair it. The Quality Control at TIDE sho... read more

Jordan M.'s profile image
6 years ago

Overall disappointed. I expected more given the new ownership - however, the same low to mediocre service combined with high prices seems to be the norm. The suit jacket & pants were returned with missing and severely loose buttons. The suit jacket was pressed poorly - leaving weird crease lines on the lapels. I was originally excited to learn about the 7-point inspection - unfortunately this did not improve quality control. Additionally, all the clothes came back smelling acrid - not the usual fresh or “no smell” I woul... read more

Terrance and Charlotte J.'s profile image
Terrance and Charlotte J. 
6 years ago

I feel like my blue jeans pants was washed and faded the pressing was not proper and my shirts was folded which left a crease in them 

KEVIN Y.'s profile image
6 years ago

Customer service was good. Pricing was unrealistic. Nearly $15 for one blouse unrealistic. 

Jeff and Jane H.'s profile image
Jeff and Jane H. 
6 years ago

Failed to treat obvious stain on white shirt. About as incompetent as you can get for a company that launders garments. 

mollyrosem22's profile image
6 years ago

I am extremely disappointed with Tide Cleaners. Last time I used your services, the locker containing my clothes was left unlocked. I contacted your customer services department and never heard back. It took a while for me to consider using Tide again. This time, I was unable to get into the locker with the PIN provided. Once I was home, I realized the PIN given to me by the courier was different than the one I received via email. I had to return to the locker, and was able to get my clothes with the second PIN. Also, I am d... read more

Frequently asked questions about Tide Cleaners

How is Tide Cleaners rated?

Tide Cleaners has a 4.6 star rating with 2,764 reviews. 

When is Tide Cleaners open?

Tide Cleaners is closed now. It will open tomorrow at 7:00 a.m.