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Nu-Yale Cleaners
- Dry Cleaning
- Louisville, KY
About this business
Location details
2515 Grinstead Dr, Louisville, KY, 40206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
According to 2 clerks at the Bardstown rd store, you can't get your jeans starched without them breaking the buttons. What? I'll take my business elsewhere.
Great customer care but prices are outrageous
You charged me over $8.00 for a shirt. Please correct. Thanks.
Poor results. Very poor press job on shirts and suits. Overcharged and not consistently charged. My number is 816 898 8980.
I had a 25% off coupon in my email. Showed it to the lady who rang in my order. Since it took me a minute to find it she'd already rung me in but assured me that she added it. When I came to the drive thru to pick up the order I gave the lady my receipt and card. It wasn't until she gave me the credit card slip that I realized the coupon wasn't on there. She said she couldn't credit my account, but she'd tell the manager and have them do it. Still waiting...
Business response:
Hi Nancy, Thanks for your feedback. It looks like the 25% off email was for our household items special in April that expired on 4/30/16. We show the items were not dropped off until May 12th. That's why not has been applied. It was past expiration. Hope this clears of the confusion. ~Nu-Yale Cleaners
Came in to have a crease fixed on a pair of pants that would not sit flat on the fly. Asked if an alteration could be done to fix it. I was told this wasn't possible, would require pressing it, but not an alteration. I accepted that, but asked if they would fix a button that had broke. The button was quickly repaired. I was also asked if I wanted the pants pressed, I didn't need it done, but since it could fix the fly issue I agreed. When I received the pants back they were creased down the leg and the fly did not seem to be... read more
I submitted three items for cleaning: 1. Wool coat 2. Wool sweater 3. Polyester raincoat The first two items were cleaned and ironed although I expected (from past dry cleaning experiences) that some pulling would be removed. None was. The raincoat was permanently damaged. Although the cleaners followed the label, a beloved garment was destroyed. I had to ask not to be charged for the cleaning. I am also considering asking for damages. Given experience and reputation, I still expect better.
I never had a problem with NuYale as for as customer service in the 15 years that I trusted my clothes with them , until the restoration department came and got my clothes after smoke damage and then everything just got treated unlike what I would expect from NuYale
I never had a problem with NuYale as for as customer service in the 15 years that I trusted my clothes with them , until the restoration department came and got my clothes after smoke damage and then everything just got treated unlike what I would expect from NuYale
Frequently asked questions about Nu-Yale Cleaners
How is Nu-Yale Cleaners rated?
Nu-Yale Cleaners has a 4.4 star rating with 1,490 reviews.
When is Nu-Yale Cleaners open?
Nu-Yale Cleaners is closed now. It will open at 10:00 a.m.