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Nu-Yale Cleaners
- Dry Cleaning
- Louisville, KY
About this business
Location details
2515 Grinstead Dr, Louisville, KY, 40206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We have used Nuyale for going on 3+ years with nothing but great service and quality... Recently we have had 2 shirts messed up and 2 of my wife's pants ruined. She showed up in Atlanta this week with her pants for a very important business meeting to find them ruined with press marks and wear on the insides of the legs. These were brand new pants and had the same spotted burnt looking spots on them as the last pair they cleaned for her. We will be bring both pairs back and expect them to be replaced as the last pair that we... read more
I went to have my dress shirts dry cleaned before moving to Chicago, IL. First off they were not there the day they were supposed to be. I was told to come back the next day in the morning, when I came it they were still not there. I had to come back right before close the night before I left town. Absolutely the worst service I have ever experienced.
When I dropped off my cleaning, the gentleman entered my info into the computer...then discovered that I am a formed customer at a Louisville location...then the computer "lost all of the data" and he had to start all over. My name is Bob...he called me Bill. When I came to pick up my cleaning the followkng evening, the lady behind the counter had a customer who had a complaint. She allowed me to stand there for 10 full minutes without acknowledging my presence... during which time another employee came into the counter are... read more
Dry cleaning service were INCREDIBLY EXPENSIVE. Will likely not be back
Well it was a week late and over priced.
Wasn't thrilled. Pants were good to go, but all 5 shirts were still wrinkled. I thought they would be cleaned and pressed. It's awful that I have to iron my shirts which I just paid the cleaners for. Definitely not worth it. Go somewhere else.
For Queen Comforter Quoted 5 days, finally received a notification it was finished 8 days later. Called to confirmed and received a "yes it's ready". When I showed up they couldn't find it. When it was finally finished I went to pick it up and it was safety pinned together where it had become damaged. So yet again I showed up to not receive it. I waited another two days for it to be repaired. Just a sad operation, and what a first experience...
Took my suit in Wednesday It came back Thursday with a stain that was not on there when I took it. now they didn't get the stain out and they're telling me I will have the Suit Sunday when I need it. It's Friday why i will not have my suite and you all price is high over 19 dollars to clean a suit
Very very disappointed and will never use NuYale again nor recommend it. I dropped off sheets and bath mats for "laundering". I specifically asked about "drop-off laundry" service, not dry cleaning. I was told it wasn't a problem. When I pick up my items, I am shocked to hear it is over $100, more than I even paid for the items practically. I left my items and eventually conversed with the manager who was extremely nice and understanding. She attempted to speak with the "higher ups" which resulted in a paltry discount... read more
Frequently asked questions about Nu-Yale Cleaners
How is Nu-Yale Cleaners rated?
Nu-Yale Cleaners has a 4.4 star rating with 1,490 reviews.
When is Nu-Yale Cleaners open?
Nu-Yale Cleaners is closed now. It will open on Monday at 11:00 a.m.