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Nu-Yale Cleaners
- Dry Cleaning
- Louisville, KY
About this business
Location details
2515 Grinstead Dr, Louisville, KY, 40206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
One of the items cleaned was a skirt. When I arrived home, I saw the obvious spots where one color, blue, ran on the white eyelet. It ran on many, many spots of the skirt. There was nothing on the order noting that anyone noticed this. The item was hand cleaned (a notice was pinned to the inside of the skirt that said "clean by hand". Someone would have had to have been blind not to have noticed the bleeding of the blue to the white. I wanted to return, but truthfully, I didn't trust you all to fix it. I am so disappo... read more
I was surprised by the cost. I had 4 pairs of pants cleaned and the total was about $35, or about $9 per pair. This was higher than my past experience. I take it rates have increased.
Not particularly happy with your service. Recently lost two of my shirts. Double crease my pant seams. Collars not pressed properly. Very disappointed with you all. You are close to my home and not sure I am returning.
For the third time you have lost an article of clothing. This combined with the delay of some other items makes me wonder if someone in your dry cleaning plant has it in for my wife's clothes. The crew at the store though are great. Daniel Murphy Husband of Jennifer Wallace
Could you please check into my bill. I had 4 suites (8 pieces) cleaned and was charged for 15 pieces. I had replied to my internet statement but never heard back from anyone yet. Thanks providing us, The New Washington State Bank, such great service (I work out of the Charlestown Branch).
I took one pair of dry clean only slacks to be dry cleaned. They were worn once and basically new. They are brooks brothers 200 dollar slacks...not general khakis. They appear to have balled up and wrinkled so badly that i had to press them with a ton of sizing to get the wrinkles out of them. They also seem to have been laundered. Which a Has shrunk them and removed the sheen that these pants have normally. This is not the first pair of these that I have owned, so i know they do not lose that sheen with normal dry cleaning... read more
Pricey!.. but your prices may be in line with the rest. I really don't know. As to the quality of the laundering & dry cleaning, I have not used any of the shirts yet, but I did wear the linen pants you dry cleaned, and part of the zipper pulled away from the pant material, so I will be taking them to a tailor for repair. I don't know if the dry cleaning process had anything to do with this, or not; but at almost $10 (for your dry cleaning), I sure hope not.
1) Better training of your staff is necessary. For example, If Wednesday drop off service results in a 10% savings, then all employees need to know this and apply this discount without prompting each time. 2) Better attention to pressing collars is necessary. 3) Pressing of pants results in a double seam down the leg each time. Getting tired of shoddy work. 4) If you can't press clothing properly, what is the sense in me returning?
Took my LMPD dress uniform in to be dry cleaned and lightly pressed and the patches on two out of four tops were starched in half. It made literally no sense at all.
Business response:
Hi Paige, we appologize for the pressing. That was not done correctly. If you bring it back we can do a redo on it free of charge. Thanks. Nu-Yale Cleaners.
Frequently asked questions about Nu-Yale Cleaners
How is Nu-Yale Cleaners rated?
Nu-Yale Cleaners has a 4.4 star rating with 1,490 reviews.
When is Nu-Yale Cleaners open?
Nu-Yale Cleaners is closed now. It will open on Monday at 11:00 a.m.