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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst customer service ever. I sent my very expensive wedding dress for preservation and when I received it back, the preservation box was damaged. They asked me to send it back which I did. Took forever to get my dress back only to find out that they didn't include my apartment number in the address so it was lost in shipping and sent back to them! I had to contact them about the issue. When I finally received my dress back, the plastic seal was broken (the warranty specifically says "do not break the seal"). I called them ... read more
Upon receiving my dress, it looked wonderful. However, after a closer inspection, there were a few items that were not quite satisfactory. 1. My hairpiece is not visible through the window of the box. 2. There are some small holes on the plastic seal wrap in the front of the box. 3. My dress is an off-the-shoulder dress but the sleeves are pulled up and towards the back causing 2 pieces of thread to be pulled out of place.
The box came in damaged, the thin plastic screen in the box was torn so my dress is completely exposed. Definitely wasn’t worth the 100+ I spent for preservation and cleaning
The box came bent st the corners and in the middle.
You misspelled January and put janaury instead. I did not write it like that on the thing thanks a lot now my dress is messed up
I filled out all paper work properly and packaged a check with my paperwork and the check was lost. I then had to pay 29 dollars for a stop payment on a 50$ check.
I won’t use this service through David’s bridal again. Yea it was extremely convenient but my dress looks horrible in the box. My dress is squished up against the window you can’t even tell how pretty my dress is and My personalization was completely wrong. I don’t even want to display it that’s how horrible it looks.
The placement of my dress and veil and other pieces etc is terrible! It looks like someone threw it all in a box and sealed it! I am so heartbroken and making sure nobody uses this company
I still haven’t received my dress BUT have been asked to give a review. Please help!
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.6 star rating with 14,055 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is open now. It will close at 7:00 p.m.