This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I did send feedback- I hope you got it
My sweater is still missing, I haven't heard from kona yet. But I give it 2 stars because they have called to let me know they are searching for it. I went with kona because of their special discount cards, my other dry cleaners never lost my clothes.
Very friendly service and quick completion but I was surprised at paying $60 for 10 items. I usually pay about half of that.
Never got my nice laundry bag back called told would send never received. Don't use if u have anything nice
Missing items, you guys kept my laundry bag and socks. Disappointed. Wish I didn't have to give a star
Dry cleaners is great! 10 emails in 3 days pissing me off ...please stop.
I went to Kona cleaners because of the SmartRaiser app that we got from Villa Park HS. The garment was cleaned well but when I went to redeem the app coupon, I was told that it wouldn't be honored because I didn't show it to the clerk when I dropped off. If the app or the clerk had let me know that I needed to do so during drop off, I would have. I will probably use the cleaners that is closer to my home next time.
I really like Kona Cleaners and their service. However, when I have an issue and send an email there is no response or customer service. Example, a pair of pants was never returned and when I sent an inquiry there was not even a response.
One of the two items I sent in for cleaning was not returned. I was told that Kona Cleaners would look into this and replace the item if necessary. I appreciate that response, but am obviously not happy that the item is missing and perhaps lost.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,743 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.