Kona Cleaners

Gwen R. 

on ReviewMyDryCleaner

11 years ago

I was very impressed by the service at the Anaheim store. I started my day by stopping at the store on Brookhurst in Huntington beach - which is much closer to my home. I was getting 3 pairs of pants hemmed and cleaned. I was told $10 per pair of pants. I was shocked and left saying that was too much. I went to the store in Anaheim(on Orangethorpe) and the sign in the window clearly said $5.99 per pants for hemming. That was very disconcerting due to the information the Kona cleaners in HB gave me. 

susan 

on ReviewMyDryCleaner

11 years ago

Too expensive, would have been nice when for the woman checking me in to give me some prices since I didn't see any prices listed. $21.00 for a dress and scarf????? Ridiculous. I will shop around for better pricing.  

Robert 

on ReviewMyDryCleaner

11 years ago

The girl at the counter was nice but overpriced and my shirt and pair of pants I took in still weren't clean. I won't be going back. 

Adam 

on ReviewMyDryCleaner

11 years ago

Very personable. However, I did think they were a little overpriced. 

JC 

on ReviewMyDryCleaner

11 years ago

Dry cleaning is good but, what about those prices? Even after my "discount" I felt that the prices were much higher than most cleaners - does anyone else agree? 

John D. 

on ReviewMyDryCleaner

11 years ago

I left a message on your ext 88 (Kayla?) on Friday and it was not returned. I used your service once and received my sports jacket back on Thursday, 14 Aug. It's wrinkled and a mess.... was the jacked pressed? 

Cody P. 

on ReviewMyDryCleaner

11 years ago

I went in during my lunch break to see if my clothes were done. The desk told me they were, but they could not find 2 of my 12 items, and I waited 20 minute while they looked for them, only to be turned away and told I would be notified when they found them. 3 minutes later I got an email saying they found them. Not a great use of 20 minutes, but they did a great job on my clothes. 

julie 

on ReviewMyDryCleaner

11 years ago

I really like the dry cleaning services so far so good but 2 of my bad experience at Kona cleaners its with the customer service I ask simple cuestión to one of the ladies and she was so rude I think was because she was using her cell phone and interrupted . That's the customer service? ?? She's skinny and dark I think her name iis vivían .I wonder why she's not happy? ? 

Vu N. 

on ReviewMyDryCleaner

11 years ago

This service was beyond sub-par and honestly very upsetting. I spoke with Kayla on July 7/8 about a pick up on Thursday 7/10. She confirmed my information. On Thursday no one came to the office. I called the office and left 2 voice mails with no response. We ended up dropping our clothes off @ Kona on Friday and they promised us that on Monday our items would be ready. Monday came and went with no notice, emails, or phone call. I called on Tuesday to get a very poorly spoken lady that did not understand the situation and was... read more