This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My sweater is still missing, I haven't heard from kona yet. But I give it 2 stars because they have called to let me know they are searching for it. I went with kona because of their special discount cards, my other dry cleaners never lost my clothes.
Very friendly service and quick completion but I was surprised at paying $60 for 10 items. I usually pay about half of that.
Never got my nice laundry bag back called told would send never received. Don't use if u have anything nice
Missing items, you guys kept my laundry bag and socks. Disappointed. Wish I didn't have to give a star
Dry cleaners is great! 10 emails in 3 days pissing me off ...please stop.
I went to Kona cleaners because of the SmartRaiser app that we got from Villa Park HS. The garment was cleaned well but when I went to redeem the app coupon, I was told that it wouldn't be honored because I didn't show it to the clerk when I dropped off. If the app or the clerk had let me know that I needed to do so during drop off, I would have. I will probably use the cleaners that is closer to my home next time.
I really like Kona Cleaners and their service. However, when I have an issue and send an email there is no response or customer service. Example, a pair of pants was never returned and when I sent an inquiry there was not even a response.
One of the two items I sent in for cleaning was not returned. I was told that Kona Cleaners would look into this and replace the item if necessary. I appreciate that response, but am obviously not happy that the item is missing and perhaps lost.
This letter is to recognize the efforts of two great team members, Jenny and Mena, at the 17th Street store in Costa Mesa. I came to the 17th Street store around noon on Sunday, November 15, to pick up some shirts and suits that I needed for a business trip early the following morning. It turns out that the clothing carousel rack was broken, and the machine could not be advanced to bring my clothes down from the back of the shop. Jenny asked if I could come back on Monday when it was fixed, but I explained that I was lea... read more
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,586 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.