Kona Cleaners

Connie and Bruce P. 

on ReviewMyDryCleaner

8 years ago

yesterday 4/20/2018 I came to your cleaners for a pick up, which I do every week. there was a customer before me, which I thought she was writing a check, But she was filling out the information paper. Your employee looked at me did not say anything just kept waiting for the customer to finish. then another customer came after me, she still did not say anything to either of us. I waited over 5 minutes and finally had to leave , I was on my lunch break and couldn't wait. This is not the first time something like this has ha... read more

C 

on ReviewMyDryCleaner

8 years ago

I wasn’t happy that some clothing was not right side in or Sox weren’t folded and paired. I normally receive it a box as oppose to a thin plastic wrap. Very friendly itherwise 

Carolina P. 

on ReviewMyDryCleaner

8 years ago

I feel like I was charged way more then I should have been. I asked it I got the 5.00 off for checking in. No receipt was given to me. I paid 27 for two jeans being shortened. They even removed the tag on my bag when I asked if they had removed the 5.00 off. 

Francisco p. 

on ReviewMyDryCleaner

8 years ago

My pants are wrinkled around the front pockets not happy 

Jenet S. 

on ReviewMyDryCleaner

8 years ago

1st time visit just lost one shirt. When I pick up the clothes, didn't tell me about 1 shirts is missing, really upset me! now is 3days, still didn't hear from the store! what kind of service this is?!?! 

Nikki 

on ReviewMyDryCleaner

8 years ago

I will not be returning. New customer, signed up and received several emails and coupons (including a New Customer 20% off) But was not allowed to use it. Must be used when dropping off, how would I know that or even have it if I’m a new customer?! Poor customer service. 

Barbara 

on ReviewMyDryCleaner

8 years ago

I picked up my order today and somebody replaced the buttons on my dress. I had not been notified that there was an issue with the buttons nor that they would be replaced. The replacement buttons are not the same as the ones I had on the dress. I had gone to a specialty notions store in Fullerton to find the exact buttons for this dress and was extremely disappointed that they had been replaced with something different. Your employee did not have an explanation and nothing was noted on the tag. Furthermore I was charged $23 ... read more

Glenn M. 

on ReviewMyDryCleaner

8 years ago

Pricing upfront was unclear. The wash and fold prices were not explained clearly, I thought it was by the lb. not clear that first 10 lbs is a fixed price. Would have been helpful to know. Service was fine, clothes done well. 

Natasha L. 

on ReviewMyDryCleaner

8 years ago

Coupons need to be accepted during pick up/payments NOT during drop offs only!!!!!