This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Delivered without issue. Missed our stuff on the next pick up day, however. Had to drop off at store the following morning.
All the employees are very nice and I enjoy coming in to pick up/drop off my items. The other day I did notice that my newly dry-cleaned shirt was completely wrinkled and not pressed cleanly at all so I brought it back in. It was a poor job of dry-cleaning, I hope the shirt can fixed this time around. I am also not a big fan of the bar code stickers they permanently stick on each item of clothing. They are not usually visible but can sometimes be felt when worn. It also seems to be a bit pricey. I am optimistic and will ... read more
Too expensive and delivery dates are not accurate
Came in got quote $206 Went with it after we wrote it down for price Came in to pic up Now $217 and new customer coupon doesn't work They lost the bag it came in( an anthropologist dress bag) I spotted it and grabbed it I was told I wasn't supposed to go behind counter I would have never gotten the bag Rip off
On Saturday, July 18, I picked up a red jacket that I had worn once prior to giving it to Aloha Cleaners. When I unpeeled the plastic, I found that the hem had come completely unraveled. Will you repair the jacket hem at no cost?
Our delivery person is less than friendly. Seems angry at times.
My fluff and fold did not get delivered.
I have been taking my comforter covers to Kona prior to the new ownership and never had any issues. Since Kona I have had to ask repeatedly for each comforter to be placed in its own bag and it very rarely happens. Today I went into pick up my covers and there were three or four comforters in one bag. I asked the young man working what I need to do to make sure they get bagged separately. He looked at me and said "well it's in the notes, it's the people that bag them" and made no effort to fix it. Every single time I go in t... read more
The dry cleaning was great, but they did not fix the rip in my pants. I was upset by I have to wait 3 extra days for them now.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,589 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.