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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I take my suit jacket in to get cleaned and one of buttons to be fixed. They fixed the button on jacket. But they don't clean the jacket. I really need the jacket. The lady at the cleaner said she would rush it for me. Went back the next morning and they said it would not be ready until 5. How is that rushed. Then went back at 5 jacket still not done. Girl said customer service would call but no call. Not going back to that cleans again
The prices here are way to high for me to continue doing business. $2.50 to launder a shirt? I don't know why people still keep going here. $5 to launder dress pants? I don't know why these prices are so high! I'm taking my business elsewhere. Service was great. Don't get me wrong. Prices are just too high.
Service was great, work was fine. The prices were very high however. $6.50 for a pair of pants is $2 over the average.
Have been a long term customer. Recently a couple shirts were ruined. I had a 20% off rugs coupon and when I picked it up it was difficult having the discount honored.
I don't want to be unkind, but having to make 3 trips to pick up one item after having been told that it was ready seems to me to be unacceptable. In fairness though, in all these years that I have patronized your store, I have had very good experiences.
I am ready to move on and find another dry cleaner. I dry clean my work uniforms and they continue to do a terrible job. The patches are bent outwards and my ongoing request to have the shirts pressed with the collar closed never happens. It recently took 3 re-do's to get one shirt cleaned and pressed correctly. I don't have the time to babysit my dry cleaning then gamble on whether it is going to be done correctly. This is sad because the employees there are absolutely amazing and friendly. Unfortunately, there is abs... read more
At my first initial visit to the cleaners, when I dropped my clothes off they couldn't give me an exact price for what my cleaning bill would be. I thought that was really strange and still do. I did leave some shirts and they gave me a first time discount. It appears they do good work and have a nice facility, but I do not like the high prices for shirts and the fact that they cannot give me an exact amount of my cleaning bill until I pick it up. I am not sure I will return. I feel they need to be up front with what you ha... read more
Missing two men's trousers from my order. That was twenty five percent of my laundry order. Pretty soon I will need to buy a completely new wardrobe. Very disappointed in your service.
I wasn't happy that you cleaned a dress I sent in and returned it in a short bag. The dress was dirty again where the bag was not long enough to cover it.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,589 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.