This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was the first time I used this cleaners. I was told that the dress I dropped off was going to be ready on Friday. When I went to pick up the dress I was told that it wasn't ready. I had traveled especially to this location to pick this up since it is next to my work but I was off that day. The following day when I picked the dress they would not give me a discount. The employee who worked there said she was not authorized to give discounts....
Clothes came out great and I thought pricing was fair. My only issue is I had a 20% off discount card that I bought to use at Kona. When I presented it at time of payment, the girl kinda laughed at me and said "we already have you the discount." I believe she was referring to the 20% off store opening discount given to all customers. I thought it was kind of snark, but I didn't feel like arguing.
Did not pick my clothe for 4 weeks... said system had a glitch in it... and did not return my clothes for 10 days! Horrible! So sorry I bought that dry cleaner card.
test test test test test
badngfhjghjghjghkjghkjghkjghjkghjghjghjghjghjgjh ghkjygjkgjhkgj
I bought the discount coupons and thought I would try out the Kona Cleaners delivery service. I put 8 shirts for laundry and 1 grey wool suit pant for dry cleaning in the purple bag. They picked it up, but then subsequently only returned the 8 shirts. The suit pants never came back, so now I have an expensive suit I can't wear. I cannot trust their system or their service, and I am out of luck on ever getting my clothes back. They didn't offer me any restitution beyond what I was already getting from the coupons I origin... read more
We purchased a second home last Spring, and after trying a couple other cleaners and not being 100% happy, I thought I would try Kona. The girl @ the front counter was extremely friendly, welcomed me to the area and went above and beyond in customer service. Checking for any stains, buttons missing etc. I have had to adjust to Newport Beach prices, as laundry and dry cleaning in Dallas, Texas are 1/3 or 1/2 of what pricing is here! With that aside, I definitely feel I have found my stick to cleaners. What a great repres... read more
I had my first experience with Kona cleaners in Placentia this month of December. I was very impressed with Jessica and how she handled my concerns with my purse. I was also very pleased how clean my purse was returned to me! Therefore I gave her another Coach purse to be cleaned,. Thank you, Angela
I am a new customer at a brand new location of Kona Cleaners. When I dropped off my order I asked if they would honor a competitor's coupon and I was told when I pick up the order then I would be able to speak with the owner and they would honor my coupon.When I returned on the day my order was promised, not only was I told that my coupon would not be honored and that it was impossible that they would ever suggest such a thing. I asked if the owner was present and once again was told they were not present. For a new busines... read more
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,589 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.