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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was a few problems when i was checking out. I wanted to use a $25 Yelp credit but the cashier rang it up wrong. I caught the mistake before i left and asked him to correct it. He re-rang up the items and then said he corrected it. I asked for a receipt, he said it would be emailed. I have not yet gotten an email receipt but i see that the charge on my Credit card is still higher than it should be. My total was $46.52 which minus the $25 credit should be a $21.52 charge. Instead my CC was charged $26.25.
very nice staff and love the emails to tell me when my items are done and the cost. when I picked up my drapes the drapery hooks were missing and the staff was unable to locate them and so I had to go to Joann's and purchase them.
makeups on the collar and the armpit sweat stains are not cleaned.
There's barcodes all over my clothes now. Cashier said clothes would be ready next day after 5 but they weren't.
I was told my clothes would be ready by noon on Saturday. When I arrived, there was no parking anywhere. I parked around the corner and walked 5 minutes to get to the store. From there, I waited at least 10 minutes to be helped. I was then told that the clothes are never ready by noon on Saturday and wouldn't be there until at least 2 pm, which means I was completely misinformed. Therefore, I didn't have a shirt to wear Saturday night like I had planned. Unfortunately I will not be using Kona again.
Been in 3x on same issue...getting very disappointed in the service and quality...Gregg 6094629426
This is a test.
I asked for a bag for a cashmere sweater....I don't like sticky hangers. Thought the memo on the order was clear... Got my sweater back on a hanger. Wow! Asked Vivian to delete my name from the computer...not coming back! I have received 3 emails since then...including this one... Will not be back...no exceptions. Please agree and understand...
Way to expensive. If you want to save money instead of throw it away. Avoid a very pricey cleaners.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,585 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.