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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My first experience with Kona and their prices are way out of line. I had 10 dry-clean items and 26 shirts. Even with a coupon for 10% my bill was $140.63. Shirts are no more than $1.85 at the most expensive place ($1.66 w/coupon). $40 for shirts. Average charge for drycleaning $10 per item ($11 before discount). Mostly trousers and blouses. No silk fancies or specialty items. Never going back there again.
The service was good, very timely (being same day). However, when I went to pick up my item, they wouldn't allow me to use a discount card I had (saying I had to have presented it ahead of time when dropping off my item.) How would I have known that?
Asked for a Permanent crease be applied for my new Umpire pants. Was not done. It is very important to me to look my best when I enter the field. Sharp looking appearance is a first impression that counts.
Would not take the coupon that was emailed to me and their computer was down so they couldn't find my jacket.
A nice man came over to our house even though we do have a "no soliciting" sign, and although it was inconvenient during out infant's bath time, he explained some specials and to come on by. He was nice enough, as normally I would not be as accommodating since our door mat does say "GO AWAY", and the super obvious "NO SOLICITING" SIGN?!?! Well today I needed to wash a sleeping bag that did not fit in our home washer. So I went to your establishment and found out it would be $49 FREEKING DOLLARS, AND THREE DAYS, to wash a sin... read more
Jerry was very rude and called me a liar on 3 accounts. 1: Denied that $5 off $10 coupon that was given to me even existed. (Coupon was accepted by another employee when order was dropped off) 2: Would not honor a cash credit in excess of $45 dollars on the grounds that "he worked hard" on clothing that was still very much stained. 3: Claimed that said stains were "Very old" when the jackets themselves were only 3 months old and the stains only a few days. Another note, 2 out of 2 orders handled by these cleaners were late. ... read more
I thought they would remove the pilling on my coat (I asked) but nothing was done unfortunately. Coat was cleaned nicely.
You did NOT even get the stains out of my Jerseys and STILL Charged me FULL Price I will never come back Horrible Service
Way over priced!!!! $85 for dry cleaning is more than I have ever paid in my life for a few shirts and sundresses. Won't be back again.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,585 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.