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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I brought my jacket in to be cleaned. However when I picked it up they said the zipper pull was missing, which it wasn't when I dropped it off. They said they would only replace it if I paid for it which I refused to do since it was not missing when I brought it in.
I went in to get pants tailored and needed to get them done by a certain time for an out of state work trip. I went to pick up the day I was told they were going to be ready and they were not done yet. There was a change in staff and the new person had not started yet. I was never advised of the change causing me to not have the clothes I needed In time. Very poor communication. End result, I had to buy new pants and spend double the money
I dropped off 8 garments and asked the cashier for pricing. She handed me a booklet with pricing and circles my type of clothes with a prices ranging of $9-$10.00. A day later I got an email with a bill of $230.00. My advise is to give a ticket up front showing prices to avoid this type of situations. Extremely upset, if I knew that they were going to charge me $60.00-$80.00 for three of them, I wouldn't leave them.
Shirts are wrinkled. Even with light starch. Took farmers back they said I would have to come back tomspeak with manager.
You guys charged me over 11.00 to press a suit and it is 14.00 to have it dry cleaned. I think that is WAY to much to simply steam out some wrinkles in a 2 piece suit for a long time customer. I really need to think about your prices being too high for certain things I bring there and may need to take them elsewhere.
The Front counter ladies are the best’ Ask me “ where you been “
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
This place is sooo expensive. I was charged the price of a coat for a extremely thin cardigan. I only took two items and it was $23! Never going here again!
How can you charge $5.99 for luundry you never ask if was going to be dry clean for my shirts they are for work and they never ask
It’s best if I come perilously to your establishment to dinner scuss this. And alsobathanknyou for my 20%discount!!! That is nice. Specially, after paying for my first invoice of $82.00 Dollars 💵
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 16,207 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 7:00 a.m.