This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Kona Cleaners, the best dry cleaner in Orange County started its business back in 1950. It moved to its current location at 333 E 17th Street back in 1960. Kona Cleaners is a family-owned and operated by Bobby Patel, who has owned the store location since 1995. Since that purchase, Bobby has added 15 more locations in Orange County CA, plus Pick Up and Delivery routes to service your homes directly. Bobby’s background as an engineer developed his passion for technology. He believes that the more you automate the day to... read more
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Customer service is terrible. I dropped off a dress to be fixed, as it had a slight snag, and cleaned. They did not repair the snag and cleaned it anyhow. The snag unraveled even further and the dress is now ruined. Management is a joke. I never received a call back to address the issue. Just poor business practice all around. I will not be doing any further business with this establishment and will spread the word about this business.
The young woman working at Paularino location could not have been nicer! Unfortunately, the machine that is used to fill pillows is not working currently but your employee offered to email me when the machine is up and running. I appreciated her offer and organization.
It took not even 5 minutes to drop off my item that needed to be dry cleaned and it was ready in less than 2 days! I called several cleaners in Orange to see if my sleeping bag could be cleaned in 2 days and Kona was the only cleaner that said they could! 10/10 do recommend.
Starch not applied at all (Medium) for my order. Working with customer service to redo the order.
No stars. Terrible, terrible experience. The specialty costume was badly damaged. Kona is attempting to fix it but it is one of a kind and damaged by someone who didn't know what they were doing. I was told it was hand cleaned when in picked it up. Bull!! Later I was told it should have been turned inside out. Either way.... Badly damaged a hand made costume that is nearly impossible to replace. Unbelievable. I almost fainted when I picked it up. I am working with Kona to replace some of the damaged AB Swarovski cry... read more
My experience with Kona came as a big surprise considering their good rating on Yelp. My first experience was really great, my clothes were cleaned really well, in a timely manner, staff was nice, and they even texted me to tell me my items were ready. However, my second visit was a different story. While, the staff was still pleasant and drop off was easy, I now have two less shirts than I started with. Below outlines what happened. Shirt #1: I brought in a shirt to get altered because there was a tear in the sleeve. ... read more
Last week Kona delivered my comfoter to the Anaheim store instead of my house. This week they lost a shirt! Very disappointed in the service.
WE DID NOT GET YOUR SCHEDULED PICK UP YESTERDAY 9/29/15
My experience has been good overall, however, since you asked about my recent delivery, my shirt came back with a black mark on the collar that wasn't there when I sent it in for cleaning. Eventually I was able to get it out myself.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,028 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.