Kona Cleaners

Jo I. 

on ReviewMyDryCleaner

8 years ago

First of all I do appreciate that my clothes were ready next day and that I was able to pick them up on Sunday. I did also appreciate the text message when my clothes were done. Unfortunately, I wasn't to pleased with the cleaning itself. The creases on my pants were not straight and not to the same level on each pant leg. And 2 of my pants looked like I just pressed them after just having worn them. They were still wrinkled on the legs where I sit. Also, very expensive. I've never paid almost 5 dollars an item, not eve... read more

Kal J. 

on ReviewMyDryCleaner

8 years ago

I was told they could get the spot out of my shirt , And repair the hole in my jeans. and nothing was done and I was charged 17.00 the shirt was sent back twice and the spot was still their will be back Saturday to pick up . this is very sad if you could not do it just tell me 

Veronica W. 

on ReviewMyDryCleaner

8 years ago

I'm all about saving money and excellent customer service. I wish I would have known that the only time you can use a coupon or get the $5 credit was at drop off. When I dropped off my items I wasn't informed nor did I scope out the shop looking for this info. When I picked up my items the lady told me the sign is there and didn't I read it. Said couldn't give me the discount even if she wanted to because she'd have to make a call to change the total. 

Rosa 

on ReviewMyDryCleaner

8 years ago

No even one star. I wish I could've give this place a 0. My garment was ruined.. employee was totally rude . No apology and instead she yelled at me. Poor Costomer service. I will never go back. 

Kristin G. 

on ReviewMyDryCleaner

8 years ago

You ridiculously overcharge!!!!! I dropped of two $4 each curtains that just needed a hem, one small straight stich on each and you charged me $30!!!!!!! What a rip off!!!! Never again will I go here and my husband will be going to a new cleaners now too! And I will be sharing this with everyone I know! 

CAROL G. 

on ReviewMyDryCleaner

8 years ago

YES, STOP SENDING ME ALL THESE EMAILS FOR EMPLOYEES THAT DO NOT WORK HERE. THIS IS THE CORPORATE OFFICE FROM GMI BUILDING SERVICES, INC. EVERY TIME YOU FOLKS SEND OUT AN E-BLAST THEY ALL COME TO ME AT CGREGAN@GMIWEB.COM I'VE RECEIVED 45 EMAILS THIS MONTH ALONE. PLEASE STOP, I AM SURE YOU CAN DELETE THESE OUT OF YOUR SYSTEM - THESE ARE VERY ANNOYING 

Jiri C. 

on ReviewMyDryCleaner

8 years ago

I brought in 25% discount cupon, but it was regused to be accepted with explanation that I had to bring it in when bringing in clothes. Makes no sense, how it could be used when yet not paying? Therefore BSing customer. 

Paul M. 

on ReviewMyDryCleaner

8 years ago

When I dropped my clothing off I was told your charge for a shirt was $2.24 per shirt when I picked them up I was charged almost $ 3.00 per shirt and told there is a $0.75 charge per shirt for cotton shirts. That is not right . Don't tell me one price and jack the price when I pick up . Very very upset that's robbery . Very bad 

Thomas E. 

on ReviewMyDryCleaner

8 years ago

If I'm going to pay the high prices you charge. Then I expect my pants to be pressed correctly with no railroad tracks.