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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Several calls and messages left. No one answers the phone, None returned. Have only had our dry cleaning bag picked up once since we signed up. It sits there all day getting rained on or bugs. Ive called to make sure it gets picked up, I get an email confirmation then pick up never happens. Please refund our credit card and delete our account.
I was given the wrong price of my bill when I called. In the person who answer the phone did not callback to give me the correct price. Then when I walked into the cleaners . The person working the counter did not acknowledge me I had to ask her if she could help me!
My first time there, my order cost me $115.00. I do a lot of dry cleaning and have never spent $115.00 dollars on any of my large dry cleaning orders. My 2nd order was a lot less, which makes me wonder why. After I pick up my 2nd order I will not come back. Service was fine and business area was clean.
I dropped my uniforms off at the cleaners. When I did I attempted to pay. I was told they take payment at pickup. They completed my clothes by the next day but I could not pickup for a few days. When I picked up I provided a coupon for 25% but I was told I could not use it because I did not provide it at drop off. Now how the heck am I supposed to know that if you don’t tell me or have it on the coupon? I tried to pay at drop off. Disappointing. All in all the service was fast but I got gypt on price.
The shirts can out alright, but I won’t be returning or referring anyone to this place due to the awful customer service from both women in there. They were incredibly rude and acted like they were too good to help anyone.
I would like to verify that I will have a delivery of two orders tomorrow, Monday, March 18th. My cleaning was not delivered on Thursday, March 14, and I left a message, but I did not get a reply. I also had an order that was picked up on Thursday the 14th of March, which I assume will come back on Monday, March 18th?.
I don’t have any complaints as far as the cleanliness of my bedspread and shams. It’s the price that shocked me. I’ll have to find a cheaper place in the future.
Pretty sure if you look up my name you’ll know exactly what went wrong.
I was not allowed to pay for my order by phone, when I have done so in the past
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,584 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.