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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was the absolute most expensive dry cleaners I found in my search for dry cleaners, I literally could not have found a more expensive one.
Shredded a shirt (during the cleaning process) on my second visit. But beyond that incident - Items came back either wrinkled right off the hanger or with so much starch they stood up on their own. No one seemed to care.
Business response:
Our customers are our world, Michael, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
Not good. Wrong order and when brought to attention , still got it wrong. Picking up dry cleaning shouldn’t be so hard. Unfortunately I will not be back.
Business response:
Our customers are our world, Jason, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.
Too expensive and some of my clothes were not cleaned. Collars on blazers were still dirty
One of my corporal stripes was missing from uniform and was not informed nor did they provide it when picked up
Business response:
Kona Cleaners doesn’t take one star reviews on lightly, Scott. Your satisfaction is our top priority. Let’s talk about what your experience was and how we can better serve you in the future.
A badly stained white jacket came back spotless
Lost clothes.. Your pickup email inquiry keeps crashing.
Business response:
A one star review on sends us a message, Charles. It tells us that we need to do better. We’ll be reaching out to find out how we can serve you better in the future.
$9.00 to put a button on Come on
Business response:
Kona Cleaners doesn’t take one star reviews on lightly, Don. Your satisfaction is our top priority. Let’s talk about what your experience was and how we can better serve you in the future.
On multiple occasions, spots were not cleaned from our clothing. Each was obvious and should have been cleaned. Some required another trip to have them cleaned; in the meantime the shirts or other clothing weren’t available to be worn when expected. On a positive note, the items were then cleaned properly.
Business response:
Kona Cleaners is always looking to improve, Carolyn, and that’s why we want to hear from you! We’ll have someone reach out to you in the hopes that you’ll tell us how we can be the dry cleaner you’re looking for.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,570 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 8:00 a.m.