Kona Cleaners

Bryan E. 

on ReviewMyDryCleaner

6 years ago

GROUPON BUYERS BEWARE!!!! “The Card Promo MVP Card”, (the plastic white with green lettering thin card) , did not give me the 50% off my total order, and, (20% of all laundered dress shirts with any square punches). I was asked by the employee during my ring-up if I had any coupon or discounts. I presented this card and then I hear, oh you don’t get a total of 50% off the total order, it’s blah blah, & blah, then blah blah, and we’ll let you know the total when you pick it up. I went to this place because I bought the Gr... read more

Ritza B. 

on ReviewMyDryCleaner

6 years ago

Prices are to high ! 

Mike P. 

on ReviewMyDryCleaner

6 years ago

Brought in a brand new dress shirt to have laundered and medium starch for a formal event. Had to wait 3 days. Went to pick it up the shirt was not laundered or starched. They just hung it up on a hanger and covered it with plastic. The new plastic piece was still in the collar. I paid before it was brought out....then told I had to wait till tomorrow for a refund. because there was a line behind me... that is not good business and I still never got a reason it was not done. VERY DISAPPOINTED. Had to take to a same day c... read more

Ali S. 

on ReviewMyDryCleaner

6 years ago

I was told my order was going to be ordered on a specific time and it wasn’t 

Erma H. 

on ReviewMyDryCleaner

6 years ago

This was my second visit to Kona Cleaners and the second time I was informed that the seamstress could not hem my pant, that it would take 2 weeks. The first time I was told it would take 3 weeks. Considering driving further to Norco where I can get the services I need. 

Robert S. 

on ReviewMyDryCleaner

6 years ago

Greetings! In the lasr three years of doing business with Kona Cleaners , I have had nothing but five -star service. In this last episode, however, the suit pants i brought in to be altered were not done. They were cleaned along with the adjoining suit coat, and I was notified, as usual, by text that they were finished . So, I paid for the service and left the pants at the advice of the clerk . I called this morning to see if they needed me to come in for a re-fitting . The young man on the phone sounded very patroniIng... read more

Stefanie H. 

on ReviewMyDryCleaner

6 years ago

The cleaning of clothes is OK, but the ironing is horrendous. Regular clothes come back not ironed well. A continuous problem. But when I have a special request, e.g., the collar of a particular shirt must come back ironed up....every time it may have been ironed so the collar stands up, but when I get it, the collar is no longer standing up. I wear this shirt a lot so it's a continuous problem with no apparent solution. I miss Crown Cleaners. I miss good service. I'm thinking of going somewhere else. 

GABRIELLE M. 

on ReviewMyDryCleaner

6 years ago

Dropped on 2 pairs of pants with a special request in cuff, we ready the same day, not next as they said. It’s always a pleasure filing to Kona cleaners on Corona 

Lindsey and Terence R. 

on ReviewMyDryCleaner

6 years ago

Upon dropping off my clothes, I politely requested that my French cuff shirt be cuffed with the complimentary cuffs Kona provided in the past. The young lady said she would see to it. When I picked up my shirt however, my simple service request had not been completed. When I made note of it to the cashier, she flipped an attitude. But I’m the one paying $14.00 for a single shirt and a pair of slacks. If anyone should have an attitude, it’s the paying customer. You guys have to get better! And no, I don’t want coupons... read more