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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Expensive and I'm still not looking at my receipt.
Business response:
A one star review on sends us a message, Shaina. It tells us that we need to do better. We'll be reaching out to find out how we can serve you better in the future.
I’m trying to confirm my pickup for Monday March 15 and when I click that option, the email opens the web browser to a BLANK PAGE. Then when I go to your website, I get an “Unauthorized Error” Come on... Tomorrow Monday- Please pick up on Lido Peninsula @ 10 Anza Street Newport Beach 92663
Business response:
Hello Kevin, I'm sorry you are experiencing difficulties requesting pickup on our website. I can confirm your pickup today. Thank you for letting us know about the issue. We are looking into this now.
Kona did a very poor job on laundering and pressing my shirts and pants. I wont be coming back.
Business response:
We owe our customers everything, Roy, and it just wouldn't be Kona Cleaners if we didn't try everything we could to fix things when we let them down. You'll be hearing from us soon!
It is Sunday, Feb 28. I tried to click on the 25% off coupon and it says it expired.
Business response:
My apologies regarding the coupon, you can still bring in the order and we will honor it, I am sorry you received that error, we are trying to figure out why this happened, but I can assure you we will take care of it when you come in today. Thanks Dave
Didn't get the 25% off I was told I would. Only 15%.
Business response:
Hello Mr. Baez, I only see that the 10% coupon was attached. Please press where it says Click to Redeem when you get these so that the coupon will go on your drop off. I'll be happy to add the difference as a credit to your account for your next visit! If you wish to discuss this further, please let me know and I'll give you a call. Thank you for choosing Kona Cleaners!
Thanks for prompt service.. not sure of the customer service person think it ws amandan or one of the other A+ team members.
I needed a zipper put in my jacket. Specifically requested a nylon one. Got a metal one instead. Will try this for now but if it isnt satisfactory you will need to put a nylon one in for me.
NO ONE PICKED UP MY DRY CLEANING TODAY WHICH ALSO MEANS THEY DID NOT RETURN THE ITEMS I SENT IN.... I NEEDED THE BLUE SWEATER FOR A MEETING TOMORROW SO NOT VERY HAPPY...
Business response:
We won’t lie, Shana, we at Kona Cleaners are embarrassed to hear you had such a bad experience with our dry cleaning services. But rather than tuck our tail between our legs and hide, we want to fix it, if possible. We’ll be reaching out to you!
way too expensive. Was given and billed for services not requested. I would like to close my account. hank you Susan Carter
Business response:
Hi Susan, I just wanted to see if you had received my message. I would like to make sure that we make this right for you. Hope to speak to you soon. Take care.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,740 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 8:00 p.m.