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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Kona Cleaners, the best dry cleaner in Orange County started its business back in 1950. It moved to its current location at 333 E 17th Street back in 1960. Kona Cleaners is a family-owned and operated by Bobby Patel, who has owned the store location since 1995. Since that purchase, Bobby has added 15 more locations in Orange County CA, plus Pick Up and Delivery routes to service your homes directly. Bobby’s background as an engineer developed his passion for technology. He believes that the more you automate the day to... read more
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Quality of work is good. What's beginning to fail is customer service. Employees used to be pleasant and actually remembered my name. When I drop off my bag of laundry/dry cleaning, I also used to get an e-mail confirmation showing the number of pieces and the day when my clothes would be ready for pick-up. Then, when my things were ready, I would get a text message advising me of that. Now, I get NOTHING (and it's not like I had "opted out" of any of these notifications, either). With employees, I know there's churn with yo... read more
During my last visit the computer system did not work. I had to provide my credit card so the owner could copy the numbers and then she copied the numbers incorrectly. Along with misplaced clothing or 6 out of 10 times to ask me if I was a customer there. Ever since they changed their location the service has not been substandard. Maybe it’s time to search for a new cleaners!
I had brought one of my workshirts in to have a button replaced, after it had fallen off recently. I did not actually have a button for the replacement, but I was assured by the gentleman working the front counter that it would not be a problem. Fast forward to Yesterday, 11/6/19, which is 2 weeks after I was notified that my shirt was ready. (I know, I kept forgetting lol) I picked up my shirt and took it home. This morning I went to put the shirt on and the button was still missing. So I took it back to the shop before w... read more
Extremely overpriced! I will never use Kona again.
Too expensive!!! For a 2 piece suit, $15.04 It doesn’t matter if it’s a 1 day turn around. It’s not like I have just one suit. Just too expensive. Going somewhere else. Customer service is good. Employees are nice.
You are very close and convenient store for me .. we started using it .. but we have come up to the conclusion that your prices are RIDICULOUSLY HIGH!!!! Even with using organic cleaning ! The other day I gave 2 dresses and they asked for 70$????? 😳😳😳 We have loads of cloths every week but unfortunately with your prices it’s an insult to our intelligence.. we feel like it’s a rip off !
Pants did not have the center crease I requested
I was quoted $30 for a dress, so I didn’t leave it to be cleaned. Out of my 3 pairs of pants, one was brand new and ruined. The leg looks melted. There’s a strange pattern burned into the fabric and the seams are discolored now.
you still cannot crease jeans as requested after all these years. i’m finally done with Kona.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,023 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 10:00 a.m.