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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Kona Cleaners, the best dry cleaner in Orange County started its business back in 1950. It moved to its current location at 333 E 17th Street back in 1960. Kona Cleaners is a family-owned and operated by Bobby Patel, who has owned the store location since 1995. Since that purchase, Bobby has added 15 more locations in Orange County CA, plus Pick Up and Delivery routes to service your homes directly. Bobby’s background as an engineer developed his passion for technology. He believes that the more you automate the day to... read more
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
I stated I had a coupon but the attendant took out the card and put it back in the machine to make the charge go through instead of cancelling the transaction and ask for the coupon. I was told that it was too late :(
Worst experience and customer service. This happened previously but I have them another chance considering it could be just a one time thing. But I went back again against my better judgment and they failed again. Took 13 days to get an alteration done and they couldn’t explain why after the deadline loved back three times. Each time I was told a manager wasn’t available to talk or one would call me. Worst company and will never go back.
You lost our tablecloth and about 15 matching napkins. Despite having a picture of it when I dropped it off, your company sent me back a multi-colored plaid tablecloth that could never have been confused with my light solid beige, brown leaves in a few places tablecloth. The lady at our location has sent in an inquiry but I haven't heard anything from her.
My dry cleaning was “lost” twice. I was promised my cleaning the next day and when I went to go get it they couldn’t find it. It was my needed uniform for work the next day.
Pleasant clerk ...
This was my first time at Kona and it was and still is a disaster ! I dropped off my 2 suits and 2 shirts on Saturday for same day service....When I returned only 1 suit was ready and it’s unknown what happened to the rest of my clothes.. The employee made a few calls to the driver and the plant, but only at my request. They were unable to locate my clothes. I was told nonchalantly to come back on Monday (even though they’re open on Sunday) to see what happened to the rest of my clothes......To be continued ! What burns me... read more
Very upset you took over one week to hem a pair of slacks I told you I need right away. I came in the day before I was leaving for a trip and the woman I spoke to had attitude and I went in my trip without the much needed slacks . VERY DISAPPOINTED!!!
The worst customer service. Not by the worker but the manager she had to call. Don't go!
I was told my order would be in after 3pm the next day . I came in at 3:45 and only part of order came in. Fortunately it was not of critical need, but tells me that your business is not very reliable. Plus your prices are outrageous. Probably won't go back!!!
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 15,023 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 10:00 a.m.