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Dependable Cleaners
- Consumer Services
- Watertown, MA
About this business
Dependable Cleaners is a 4th generation, certified women-owned family dry cleaning company with over 75 years of dedication to trust, care, and excellence. What began in 1944, with just a shirt laundry facility, has flourished into one of the leading dry cleaning companies in the Greater Boston Metro area. Together, founders Don Sr. and Marion Fawcett, mastered the craft of garment care. They instilled the values that still guide our company today: to exceed the expectation of our clients and provide the highest level of qua... read more
Location details
152 Galen Street, Watertown, MA, 02472, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very impressive. Nice to know that some companies still value actual customer service and let their customers know they are appreciated.
First time customer, and the associates were all amazing. Francisca (Hope I spelled her name correctly) was extremely professional and took her time to go over everything with me. Even the manager greeted me personally. The extra touches go a long way and it is very rare and a nice surprise when some companies actually still value customer service.
I went out of my way in order to use a 20% coupon that I got in the mail. I brought in 2 sweaters and one pair of pants for dry cleaning. I also brought in a very light cotton comforter which I wanted to have washed, not dry cleaned. I was quite upset to find that the total was over $44. Seems outrageous and certainly not a discount. When I asked about the comforter I was told it cost $25.00 and that there had been no discount on that which I had not been told at the time. The comforter cost less than that to buy. Needless... read more
I always have a great experience. The ability to drop my VIP bag off is great for me not having to wait for assistance. I live around the corner so the location is convenient. Staff is very friendly.
Quick, kind and reliable.
Great experience!
cleaning was great
Clothes were cleaned very well. I think my linen dress with matching jacket cost too much to clean. The outfit was not charged as a suit, but as separate pieces and cost then much more than I expected. My only complaint would be the price !
Cleaning of sweaters was quick and expertly done. Appreciated the note about their extra effort to get stains out of white sweater
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.9 star rating with 868 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 2:00 p.m.