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Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Had to leave a shirt behind to get rewashed, found dirt marks I could scratch off with my nails on my work shirt. 3rd shirt was clean other than that people where friendly and nice
I had a great drop off experience and consult about a stained jacket I wanted to drop off. I was told to return 3 days later to pick up the jacket (along with my other pieces). I returned a week later and was told the jacket was still not ready. The associate at the desk told me she would call the next day to let me know when I can pick up my jacket. I am still waiting for a call.
I have not picked my clothes up yet. I was a bit surprised at the total amount I spent and no one would drop them off at my home. I spent over 350.00.
I have been a long time client, I have one issue that has been constant . . . It's a small issue but impacts us. Usually my husband has his shirts laundered with extra starch and on hangers. He travels frequently so when he does I ask that his shirts be folded with extra starch. I have dropped them off with notes on the exterior of the bag, leave notes inside the bag, wrap the shirts in rubber bands with notes. I always go in and hand it to the clerk, all of whom are wonderful, and say this is special I want them folded. ... read more
The office is convenient for us. I appreciate the notice attached to the item indicating when an item cannot be completely cleaned. Over the years we have had few difficulties.
Funny You should ask. My last two weeks of service have left me looking for a new dry cleaner. Your team literally made me come back 3 times for pants that were ordered without a crease but came back creased even after being sent back to be redone. It does not say a lot. To add to it there is no apology, no manager involvement just 'oops' you should come back. Review my account. I spend a lot of money as a loyal customer. Your current team does not understand good customer service and basic politeness. It will drive ... read more
The people working the front desk are lovely and helpful. I wish I could give separate stars for them, because they'd get 5. But the price per pound is WAY to high. Granted, I just moved from NYC where it's 80 cents per lb (but you also get it same-day). I feel you're taking advantage of the fact that you're not surrounded by other launderers. It's a shame. Also, I wanted a bed skirt pressed and was given a time frame of 2 weeks. Again, that's insane.
When I drop off clothes, slip showed no prices, gentleman that took my clothes all he kept saying when I asked if they could be ready around 4pm, ready after 5, also asked what the amount would be and he handed me a price list for me to figure out. Not friendly, no customer service. Not sure who took over that store , but I will never go back there unless there is a valuable couple to make it worth my while. Too many other cleaners in the area nearby, who are friendly and offer customer service, and pricing on your slip T... read more
French cuff shirt done twice still dirty around cuffs and neck bad cleaning job!!!
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.6 star rating with 9,904 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is closed now. It will open at 7:00 a.m.