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Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I am especially impressed with the manager of the Hanover Dependable Cleaners. Recently I dropped off an item, and she called to ask a specific question about the item prior to cleaning. Also, recently she noticed that a belt was missing from an article of clothing and wanted to confirm that I had not included it with the order. These proactive efforts are a great example of customer service. This is why I continue to be a loyal customer.
My shirts came back to me I'd say below average to other cleaners and also thought it was a bit overpriced. Although, the staff & location were great.
Im wrinting for the one in Dorcheter Ave.......... This is the worst laundry to come.....if you're family or a friend of the staff you get to wash, dry for free or even get washer and dryers faster than any one in the building......and if you know that is going to be busy get more people to work and from different ethnics
Left shirts for laundering and a sweater for dry cleaning. Returned following day as promised. Only complaint: no price on claim check nor any price quote prior to pickup.
The staff at DC is helpful, friendly and provide great service. I only gave 2 stars b/c I feel I did not get what I expected from my cleaning. I had my uggs cleaned and when I got them back they looked exactly the same. I spent almost $50 and got nothing different There are still stains on the boots. I talked it over with the staff but I know they do not clean them there so it was not their fault. I am unhappy that I paid so much money for nothing.
The first visit was a suit and the same day turn around was great. Second visit was 6 shirts, a few with dirty collars from not being cleaned in some time. These shirts were still unclean when I got them back. I've gotten this clean myself with some oxyclean so it seems like the effort was not really there. Dissatisfied with the second trip.
Counter help was wonderful but hate the fact you don't give detailed receipts on cleaning. Had to ask and found my shirt was rung up as a dress. For a company with such advanced computer systems it makes me wonder what are you trying to hide. BTW I've worked in my family's dry cleaners in Connecticut after college so I understand ops.
My clothes were washed, dried and folded inpeccably.Great job
Hi I am extremely dissapointed in the 20% coupon I received. It says that it is good for "Please enjoy this coupon for 20% off all tablecloths, jackets, coats, dresses, pants, and skirts, good through December 12th." However I did not receive 20% off some of my sweaters, dress, and jackets because the "we're not the right kind to qualify". There is no fine print that says anything about that. I think this is extremely poor customer service and I am very frustrated by it.
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.6 star rating with 10,143 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 7:00 p.m.