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Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Staff always nice...but a surprise in my folded shirts...I'm on the road and took out a shirt two wear....grease or some black streaking on the arm of a white shirt...not there when given to Dependable....went to another shirt...same thing...perhaps aproblem with a machine? I'll drop it off Sat. a.m....not worn at all.
No one stopped by on Tuesday to pickup. Again!
Normally I'd rate you much higher, even a 5, but I've had two recent problems: 1. Twice I attached a note to a shirt with a safety pin (so it couldn't have fallen off on its own, someone took it off) that asked for button replacements. Both times the note was ignored: no new buttons, no message. 2. I sent a linen jacket in for dry cleaning. The pressing of the jacket was very sloppy, and in fact was pressed such that the bottom hem of the jacket was rolled over. Now there's a crease there which my wife will try to tak... read more
Disappointed in the service at the Hancock st location. Dropped my order off and asked if it would be ready for next day service I was assured by the young girl it would be ready after 5 pm. I returned the next day and was told your order is " on the floor in the back" and won't be ready until the next day. I sent an email to management and never heard back but I received an email to vote for them as my favorite local business. I will be going back to my local family-owned dry cleaners.
Kerri I picked up my cleaning on Saturday. My order was wrong and none of my coupons were processed. No refund was given at the time. Highly disappointed. Please call me to discuss. 703.269.8115
Regrettably I have been very disappointed in the service provided by 110 Newbury street office. Frequently items are lost ,displaced and not until you persist does the item magically appear. Their SOP is poor. Recently I dropped off items prior to 8 am ( required time to have items return by the end of the day)- and when I went to retrieve the items that evening I was informed that they would only be ready the next day because I dropped them off after 8 . This was clearly not true. It was just a convenient explanat... read more
Not too happy with how my comforter came back. It was very wrinkled and the filling was lumpy. It is not the best quality comforter but I thought it would look much better after the first and only cleaning
Got my one piece order in before 9am. Paid extra for a rush. Wasn't in the store til 5pm the following day.
I have lived in Braintree for 10 years used you as my exclusive dry cleaning. Recently, my orderson have not been as well done as in years past. My last order of 6 shirts where I was charged about 7 dollars per shirt looked as if they were still wrinkled and just worn. I sent one back because it looked like my worn shirt was just hung. Only to return with my other shirts home..because I needed them for work and found the collars turn up funny on one and the shirt till had wrinkled from where I tucked them into my slacks. So ... read more
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.6 star rating with 9,970 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 7:00 p.m.