Dependable Cleaners

Eugene M. 

on ReviewMyDryCleaner

9 years ago

Im wrinting for the one in Dorcheter Ave.......... This is the worst laundry to come.....if you're family or a friend of the staff you get to wash, dry for free or even get washer and dryers faster than any one in the building......and if you know that is going to be busy get more people to work and from different ethnics 

Harvey C. 

on ReviewMyDryCleaner

9 years ago

Left shirts for laundering and a sweater for dry cleaning. Returned following day as promised. Only complaint: no price on claim check nor any price quote prior to pickup. 

Beth 

on ReviewMyDryCleaner

9 years ago

The staff at DC is helpful, friendly and provide great service. I only gave 2 stars b/c I feel I did not get what I expected from my cleaning. I had my uggs cleaned and when I got them back they looked exactly the same. I spent almost $50 and got nothing different There are still stains on the boots. I talked it over with the staff but I know they do not clean them there so it was not their fault. I am unhappy that I paid so much money for nothing. 

Jason 

on ReviewMyDryCleaner

9 years ago

The first visit was a suit and the same day turn around was great. Second visit was 6 shirts, a few with dirty collars from not being cleaned in some time. These shirts were still unclean when I got them back. I've gotten this clean myself with some oxyclean so it seems like the effort was not really there. Dissatisfied with the second trip. 

Kathleen l. 

on ReviewMyDryCleaner

9 years ago

Counter help was wonderful but hate the fact you don't give detailed receipts on cleaning. Had to ask and found my shirt was rung up as a dress. For a company with such advanced computer systems it makes me wonder what are you trying to hide. BTW I've worked in my family's dry cleaners in Connecticut after college so I understand ops. 

Herbert W. 

on ReviewMyDryCleaner

9 years ago

My clothes were washed, dried and folded inpeccably.Great job 

Doria 

on ReviewMyDryCleaner

9 years ago

Hi I am extremely dissapointed in the 20% coupon I received. It says that it is good for "Please enjoy this coupon for 20% off all tablecloths, jackets, coats, dresses, pants, and skirts, good through December 12th." However I did not receive 20% off some of my sweaters, dress, and jackets because the "we're not the right kind to qualify". There is no fine print that says anything about that. I think this is extremely poor customer service and I am very frustrated by it. 

Margaret S. T. 

on ReviewMyDryCleaner

9 years ago

Over the past 6 months, I asked twice for the return a fur coat in storage and was told that there was none. A month ago, which I picked up other items, the fur coat appeared. I was distressed that it disappeared, and I questioned whether I might have lost it. I am very glad to have it back, and I would appreciate your thanking the employee who found it. 

Miranda C. 

on ReviewMyDryCleaner

9 years ago

I came in with two coasts and the person who attended me said that I could use my coupon for both coasts. But after he processed my order, I realized that the coupon had only been applied to one coat. He told me that it hadn't gone through, and that there was nothing he could do to fix it. Because the order had already been processed, I left my coat there. But by not being able to use the coupon on both coats, I am paying close to 10 dollars more... The coupon said I would get 20% off of any order.