Dependable Cleaners

robert a. 

on ReviewMyDryCleaner

9 years ago

when I dropped off the suit (jacket and pants), I indicated that there was a small pull in the seam of the right front pocket that needed repair. I was surprised that I was told that I would be charged for the repair because it was a very small pull and I had never been charged for that type of repair at any other cleaner that I had been to. I asked that I be contacted before the repair with the price of the repair. I was not. Upon picking up the 2 items, I discovered that I was charged $16 for the repair. The charge wa... read more

Angela 

on ReviewMyDryCleaner

9 years ago

I was told my dry cleaning would be ready the next day at 5:30PM when I arrived to pick it up I was told that there was a delay, it would take another day and that someone should had called me to notify me of the delay. When I did pick up my dry cleaning there was still a stain on one of the dresses and it had to be sent back for a do over. 

Angus L. 

on ReviewMyDryCleaner

9 years ago

I recently had a couple of jeans hemmed. Although, I didn't ask for a quote up front, I was surprised to be charged ~$25 for each pair! 

Terry Y. 

on ReviewMyDryCleaner

9 years ago

I have concerns about items getting lost. I like Dependable but worry when I come in and am not given all my clothes back by the staff person. I have had to send the staff back to pull missed items on more than one occasion. 

Chiemi 

on ReviewMyDryCleaner

9 years ago

A couple of comments: 1. I always ask for sweaters folded over hangers and 90% of the time, I do not get my sweaters folded over hangers. And the instructions are often even stapled onto the clothing! It's very frustrating. 2. When hanging any blazers, shirts, I recommend bending the sides of the hangers so that they accommodate my small shoulders. Otherwise, the fabric gets pulled by the wire right below the shoulders. 

Lynne C. 

on ReviewMyDryCleaner

9 years ago

I am still waiting for my door hanger to hang the dry cleaning. I have called twice to ask for it and there have been two deliveries and still no door hanger. Could someone please bring a door hanger to me? 

Dagmar T. 

on ReviewMyDryCleaner

9 years ago

My leather jacket came out looking great, as it should for $50 bucks. However, you advertise holiday's 20% off cleaning clothes, coats, etc.. But when I called and asked if I can bring my small leather jacket, I was told that it doesn't qualify because it's leather. The e-mail offer didn't say anything about exclusion of leather items. Not happy about that! 

Janet O. 

on ReviewMyDryCleaner

9 years ago

Please change me email address. from oneilljg@aol.com to oneillg8@gmail.com 

Brooke 

on ReviewMyDryCleaner

9 years ago

If I could give 0 stars, I would. You lost and almost ruined a $300 dollar dress that I dropped off over a week before the occasion. Due to losing the item and many delays, I almost didn't have the garment in time. No discount could persuade me to trust another item to you. The discount could not possible equal the risk of you losing or ruining an item.