Dependable Cleaners

Ed S. 

on ReviewMyDryCleaner

9 years ago

I'm very disappointed in your East Milton location. I dropped off shirts and a pair of dress slacks in my drop0ff bag on Friday evening. Foolishly, I did not wait for a receipt. When I returned today Sunday, they did not even have the slacks listed as being dropped off and didn't even attempt to find out what happened. When I asked for the managers #, I was told he didn't deal with lost clothes and the assistant manager, who wasn't there, would see if he might be able to find them. Two weeks ago, they lost a shirt, which ... read more

Karen 

on ReviewMyDryCleaner

9 years ago

It was horrible. I asked how much it was going to cost to press a dress. They told me $7. When I showed up they said they made a mistake, it was $12 and since the manager was not there, they could not do anything. 

Anne p. 

on ReviewMyDryCleaner

10 years ago

I wasn't informed that my curtain toppers could not be cleaned when i dropped them off because they have tassels . I was called the next day. 

Bonnie B. 

on ReviewMyDryCleaner

10 years ago

The two employees up front were very helpful. What I needed done was a bit expensive and they advised me up front about it. I was quoted a price and an estimate of a week to return. They then told me about the email notification which is a terrific feature. My order was in three days before it was supposed to be and the cost was a bit less than quoted. 

KATHY M. 

on ReviewMyDryCleaner

10 years ago

i made an complaint and NO ONE has got back to me I WANT A REFUND!!!!!! you can see how bad it was sewn by you my name is kathy merlin i paid $33.00 and cant believe not one person contacted me about this issue please contact me asap in regards to this issue. this was at your Hanover location you sew a hole and shortened the straps i could have hand sewn better. please look at pictures below at how you tried to repair i have more pictures and havent been able to ever wear this cause it looks horrible and this is the second t... read more

Riyad D. 

on ReviewMyDryCleaner

10 years ago

I had to return my suit for cleaning again. Was cleaned very badly and the stains were visible. I was able to scrape my credit card and remove the stains myself. I expected much better quality for the price and the location. 

Susan C. 

on ReviewMyDryCleaner

10 years ago

Actually my sister dropped off 2 of my dresses yesterday & asked to pay using her credit card. They had problems scanning her credit card & was surprised @cost?? Forty five dollars for 2 Dresses is a bit much. One dress was $17-$18 dollars & the other was sleeveless dress with matching jacket. She was charged for dress plus about $10 for nylon jacket. I will discuss this with Manager when I pick up the dresses?? 

Kara 

on ReviewMyDryCleaner

10 years ago

I arrived to pick up my items for which I had received email confirmation indicating that they were ready. When I arrived, the person behind the desk found two of my items, but struggled to find the other two. She finally found the third item after 10 minutes of looking, but asked me to return later for the fourth and final item as she could not locate it. I told her that I no longer live close by, and wanted to retrieve all my items at that moment. It took her another 15 minutes to find my final sweater, so I was in the... read more

Danielle H. 

on ReviewMyDryCleaner

10 years ago

I dropped off 3 dresses and 1 skirt about 2 weeks ago -- I received 1 dress and 1 skirt back -- the first time I went in the woman at the counter told me they lost one of my dresses at the factory but that they'd call me when they found it, I was never contacted by anything. I went in yesterday and the woman at the counter said she couldn't find either of my dresses but that I should call. I called this morning and he said I know who you are, we still haven't heard back from the factory. I have already paid for my dry cleani... read more