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Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I came for the first time as a dry cleaning customer in September with a large number of items. Long story short, they had me leave my dry cleaning in my own bag that I brought in, lost my bag, and never followed up/never found it. I can’t recommend unprofessional services.
Horrible I received an email staying my 6 itemsarw ready for Pick up and when I arrived the could only locate two of my items and told me to come back tomorrow when they have more Time to locate my other 4 items! Horrible will no longer be using this cleaner
The dress I dropped off was over a day late & I had to go to the store multiple times until it was finally ready to be picked up. Despite this, I was still charged full price. Poor service.
Shirts were not folded / boxed properly
-I drop off my poncho for dry cleaning Friday. -I'm given the expectation that it will be ready for pick up by 5 pm Saturday . -I stop by Sunday to pick up. But it isn't ready. I ask when I can expect it to be ready. I'm told by 5 pm Monday. -I get call Monday saying it's not ready. -I get ready for pickup email Tuesday. -I pick up Wednesday and they can't find my poncho. -she says it's misfiled and she has to search through all the cloths to find it. -She's still searching for it as I type this feedback. Dependable ... read more
As I see Karen O. said, yes a bit pricey. 10 flannel shirts and a winter coat = $96. I asked when they would be available, was told "tomorrow". I said wow 1 day? Impressive... my wife tells me I probably paid a premium for 1 day ?? Damned if I know..
not good, was hesitant about going back after they have lost several items of ours but they have been generous in regards to reimbursing us for them. However this was the first time I got a terrible dry cleaning experience. Bought in white pants with a chocolate stain when I called Nicole said the stain wouldn't budge when she pretreated it yet she still dry cleaned it, why?! Now the stain will never come out, this is worse than losing our clothes, now I just have to throw them out. Thanks Nicole, appreciate your attitud... read more
My silk dress was ruined; color faded and now has an odd crunchy texture
I was absolutely fit to be tied...so ticked off. I really wanted my favorite Tommy Bahama silk shirt for a big family reunion. It did't even need to be cleaned, simply pressed. I drove all the way to the Cohasset location to get there prior to 6:00 closing of the store. And the counter woman hands me my shirt with an ENORMOUS ( not even exaggerating!) stain all over the front of the shirt..the counter lady even clearly remembered that the shirt was spotless when I dropped it off. She said she was sorry, and would send it bac... read more
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.6 star rating with 9,970 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 7:00 p.m.