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Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Instructions were not even remotely close to being followed.
I brought in a black dress with a white collar which had some marks on the inside of the collar. The dress was returned with stains on the outside of the collar and not pressed. I returned it to be redone. It was returned with more stain marks on the outside of the collar and is unwearable now. Rather than credit me for cleaning the dress, I believe Dependable Cleaners should have offered to reimburse me for the cost of the dress which was over $100.00 and is now unwearable.
Horrible experience. I sent them several mens shirts.. some of which were like $30 shirts. I’m used to paying 2-3 dollars a shirt pretty much at any dry cleaner. They charged me for “blouses” - like $8 each... friggin insane. They had issues charging the card despite me giving them info over and over. I eventually had to drive to the main office to get my stuff back. They come to my job so it would have been convenient but I gave up - back to Anton’s.
Left a stain on a slip cover I brought in. Receptionist shrugged and said they didn't guarantee stain removal.
I had to repress my shirts... Two pairs of my dress pants I had hemmed came undone the day I wore them a blouse was ruined and a third pair of pants ripped and split and the rear seam. I will never be going back. I would like to be refunded and for my pants and credited for the 3 tops I had to press. The whole reason for dry cleaning is to take care of your nice garments and the ease of getting ready in the morning. Also being able to depend on your dry cleaner will do there job correctly. The only thing I can depend on is... read more
I gave 2 Jeans but I only got one back. Could you please check if you do have a size 36 blue jean, Citizens of Humanity brand.
Fast and easy. But, I asked for my sweaters to be depilled and they weren’t. Disappointed in that regard
terrible service. I brought one item I needed dry cleaned for my wedding weekend- it needed to be cleaned and there was one button I needed sewed on. It was a Tuesday, they said it’d be ready by Thursday. They even put a tag on it that said “promised for thursday”. When I went to pick it up, they hadn’t even started on it and acted like I was crazy that I thought it’d be ready by Thursday... even though the tag that said it would be was still on it! At the end I said I was never coming there again and they said “good”. I’ve ... read more
The service was OK, but my jacket and rain coat were not pressed right, they are not flat and still have wrinkles . The worst thing is you wanted to charge me extra $ for the coat belt on top of already very expensive price. That is a rip off.
Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.6 star rating with 9,904 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 7:00 p.m.