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Burke Cleaners
- Dry Cleaning
- Loveland, CO
About this business
Location details
5635 Boeing Dr., Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I continue to ask for my pants to be creased to the waist. It’s hit or miss. This most recent job produced every pair creased half way up the pant leg. It looks pretty bad. Although I have been offered the chance to bring them back to try again, it’s inconvenient and misses the point. I would like to have it done correctly the first time. Perhaps each pair could have instructions attached so the pressing staff will know. It apparently is a very unusual request, so I guess we’ll have to try a customized approach? Look... read more
Business response:
Susan I am very sorry that we did not meet your needs on your last visit. I have made some notes in your account to help insure that this does not happen on your next visit. I also put a credit on your account for the cost of your last cleaning of your pants since we did not get them done correctly for you. Please do not hesitate to contact me if this issue is not better on your next visit. Dawn - Area Manager 970-412-1322
My shirts look pimp
Business response:
Mathew thank you for your five star review! I am pleased that you will be looking pimp in your shirts. Dawn - Area Manager
Stains were removed and was done a day earlier than expected.
Business response:
Hello Tim, Thank you for your kind review! We strive to provide the best quality possible for our customers in a timely manner! So happy that we were able to get those stains out and back to you as soon as possible! Hope to help you again soon! Danielle - Area Manager
Delivery on the money for the reset date promised
Business response:
Thank you Robert for taking the time to review us!! We appreciate you and your business! Hope to see you soon! Danielle - Area Manager
Took over a week to complete 4 jeans.
Business response:
Hello Bryce, thank you so much for your feedback. I apologize that you were not satisfied with the turn-around on your jeans. I agree that one week is far to long and considering you dropped them off on Wednesday morning before Thanksgiving that you were informed that your order would not be completed until Tuesday December 3rd due to our plant and stores being closed Thursday and Friday for Thanksgiving. It does appear they were actually ready early and back at the store ready on Monday December 2nd which is when you pic... read more
$40 to launder a quilt. You’ve gotta be kidding.
Business response:
David I apologize that you are unhappy with the price of cleaning your quilt. We do offer special promotions and discounts through email and also online with our Burke app. I noticed you do not have an email on file. If you would like to add one I would be happy to do that for you or next time you are in store any clerk can add that for you. As a courtesy I will place an $8.00 credit onto your account which would account for the current coupon we are running which is 20% off of everything. Danielle - Area Manager
Customer Service was great, kind, polite, enthusiasm for profession.🙂 Item was white, seems less white now, also wrinkles. Unable to assist with pillow covers, would like ability for pillow cleaning.
Business response:
Cathrine thank you for your review, you are always able to return an item that is not as white as you would like and we can try to brighten. And we can always try to repress your item if it is not to your satisfaction. Dawn Dillmann - Area Manager
First time using this service in Burlington - I found them to be VERY expensive!! Took 3 Tommy Bahama short sleeve shirts in - one cost $5.00 and the other two $9.00. Really $9.00 for a shirt? Will not be using Burke's and I really miss Sickels Dry Cleaning in Burlington!
Business response:
Hi Terence, Im sorry about your issues. It appears you have us confused with the Burke Cleaners in Iowa. We are located in Colorado and are not affiliated with your cleaners. Hopefully the service and quality made it more worthwhile. Thank you
Some shirts were left when I moved out of state. Burke was kind enough to have them sent to my new address. Had to keep on the local store employees (would have definitely been a 5 star otherwise), but Burke management really stepped up!
Business response:
Mike I'm so glad that we were able to connect and get your items returned to you. Thank you so much for your business over the years. Area Manager - Dawn
Frequently asked questions about Burke Cleaners
How is Burke Cleaners rated?
Burke Cleaners has a 4.7 star rating with 1,397 reviews.
When is Burke Cleaners open?
Burke Cleaners is closed now. It will open tomorrow at 9:00 a.m.