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Burke Cleaners
- Dry Cleaning
- Loveland, CO
About this business
Location details
5635 Boeing Dr., Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I asked for military creases pressed into my uniform shirt. They were mostly done correctly. The creases I In the backside were pressed all the way up into the yoke and to the shoulder seam -collar. I only have one shirt (a long sleeve) that requires this. My shirt sleeve uniform shirts have the creases sewn in.
Business response:
Good morning David, thank you for your feedback and we do apologize if we caused you any inconvenience. We will address this with the production staff as that is truly a specialized press on the backs of shirts and we know how important it is to get it right. In the meantime we have issued a credit on your account for the charge you paid in late March. We hope you will return so we can redo this for you and get it correct. Thank you again David.
Everything was ready on time and properly folded or hung up.
Business response:
Kathryn, thank you for letting us know how we are doing. We appreciate your business.
Best shirt service I’ve experienced in 30+ years of nationwide experience with other cleaners. Like the clear plastic collar keeper. Wish you would go green on your bags and packaging. Seems there has to be a recyclable material for this. Or, provide us a credit for recycling hangers, bags, etc.
Business response:
Michael, Thank you so much for the great review and kind words. We also appreciate your feedback and are working towards a solution to be as green as possible. Thank you for choosing Burke Cleaner's we sure appreciate it. Kindly, Jacque Taylor
My clothes were brand new that just needed pressing. The first time I came to pick them up they were so wrinkled they looked better when I dropped them off. I was called by the manager in Ft. Collins and she apologized and also informed me that one of my shirts had gotten a stain on it and they had to send it out !!!! When I picked up my clothes the shirts looked little better than they did the first time but I had to catch a flight out and had to take them as is. When I wore the shirts the I received a chemical burn to my n... read more
Business response:
Adam, I am so sorry that your first experience with us was not a pleasant one. I apologize for the inconvenience we caused you. I have put a store credit on your Burke account for $25.00, in hopes that you will give us another opportunity to show you we can take great care of your clothing. If you would like to personally talk I can be reached at jacque@burkecleaners.com or 970-203-9600 ext 2
My husband went to pick up his two shirts and one pair of pants and was handed somebody else’s clothes he gave them back but she kept trying to give him a blue suit that wasn’t his .He got his two shirts and he said I still need my pants finally got what he needed. He was not happy
Business response:
Thank you for providing your feedback and letting us know about this issue, Karen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (970) 203.9600 ext. 2 and we'd be happy to help you out. Cheers, Burke Cleaners
From the moment I stepped in with my comforter and comforter I was treated cordially and with respect. I did not rea d the new coupon correctly and thought everthing was 25% off and it was for one item only. Both items turned out very well which made up for the price Miscommunication. It would be good to have your sales people explain the coupon because the Wording has changed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Janet. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (970) 686-7927 and we'd be happy to help you out. Cheers, Burke Cleaners
Clothes were dry cleaned in a professional manner.
Business response:
Thank you Gerald, we appreciate your positive comments and very much appreciate your business. Thanks so much
Disappointed in customer service & getting spot out on shirt !!
Business response:
Lynn, we want all our customers 100% satisfied. Although we cannot guarantee stain removal we sure try our best and would be happy to try again. We just try and stop short of damaging garments so that may have been the case. We would be happy to try again at no charge. Just let the store staff know Jeff sent you in for a re-clean. Thank you
Really not happy with the prices. Seems like every time I come there the prices get higher. 10.50 for same day for jeans is way to high. Also my jeans were done about medium to light starch. I’ll be going back to nuway and paying my 4.20 a pair.
Business response:
Good afternoon Richard, thank you for your feedback. We apologize if your starch was not adequate and want to make it right for you. Because we have many customers that like heavy starch we just this week installed a new starch pump and a higher grade liquid starch to really give a hard press. We will go back and investigate to ensure we are getting the right amount and the proper finish. We have issued you a credit for the pants you picked up today in hopes you give us another try. Starch pants are more expensive then ... read more
Frequently asked questions about Burke Cleaners
How is Burke Cleaners rated?
Burke Cleaners has a 4.7 star rating with 4,228 reviews.
When is Burke Cleaners open?
Burke Cleaners is open now. It will close at 2:00 p.m.