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Burke Cleaners
- Dry Cleaning
- Loveland, CO
About this business
Location details
5635 Boeing Dr., Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband went to pick up his two shirts and one pair of pants and was handed somebody else’s clothes he gave them back but she kept trying to give him a blue suit that wasn’t his .He got his two shirts and he said I still need my pants finally got what he needed. He was not happy
Business response:
Thank you for providing your feedback and letting us know about this issue, Karen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (970) 203.9600 ext. 2 and we'd be happy to help you out. Cheers, Burke Cleaners
From the moment I stepped in with my comforter and comforter I was treated cordially and with respect. I did not rea d the new coupon correctly and thought everthing was 25% off and it was for one item only. Both items turned out very well which made up for the price Miscommunication. It would be good to have your sales people explain the coupon because the Wording has changed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Janet. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (970) 686-7927 and we'd be happy to help you out. Cheers, Burke Cleaners
Clothes were dry cleaned in a professional manner.
Business response:
Thank you Gerald, we appreciate your positive comments and very much appreciate your business. Thanks so much
Disappointed in customer service & getting spot out on shirt !!
Business response:
Lynn, we want all our customers 100% satisfied. Although we cannot guarantee stain removal we sure try our best and would be happy to try again. We just try and stop short of damaging garments so that may have been the case. We would be happy to try again at no charge. Just let the store staff know Jeff sent you in for a re-clean. Thank you
Really not happy with the prices. Seems like every time I come there the prices get higher. 10.50 for same day for jeans is way to high. Also my jeans were done about medium to light starch. I’ll be going back to nuway and paying my 4.20 a pair.
Business response:
Good afternoon Richard, thank you for your feedback. We apologize if your starch was not adequate and want to make it right for you. Because we have many customers that like heavy starch we just this week installed a new starch pump and a higher grade liquid starch to really give a hard press. We will go back and investigate to ensure we are getting the right amount and the proper finish. We have issued you a credit for the pants you picked up today in hopes you give us another try. Starch pants are more expensive then ... read more
Your process ruined 3 of my fine linens of which one was a favorite Dress Jacket and lost a pair of my dress slacks. I won’t EVER go back to you!!!😡
Wish I could give zero stars to this poorly run business. The new owner and upper management don’t communicate effectively, lie to customers and staff, and are overall very unprofessional.
It would be very helpful to your customers if the general prices were available online. The explanation for why they are not online when I asked was that taxes change. An easy work around would be the general price with a “plus tax” added on. You could even write “prices are estimates and subject to change.” At the very least, for new customers you should provide the total cost to them at drop off. Paying before/after is not a concern. I was shocked when I went to pick up my items and was told the price would be $70 for 8 ... read more
Clothes not coming out fresh.. in knit jackets you are putting in a crease on the arms .( a no no)
Frequently asked questions about Burke Cleaners
How is Burke Cleaners rated?
Burke Cleaners has a 4.7 star rating with 4,066 reviews.
When is Burke Cleaners open?
Burke Cleaners is closed now. It will open on Thursday at 9:00 a.m.