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Burke Cleaners
- Dry Cleaning
- Loveland, CO
About this business
Location details
5635 Boeing Dr., Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All my dress shirts were ruined and I had to replace them. I have been using Burke cleaners for many years and never had a problem before. I was disappointed when I was given back shirts that the color was all off, sleeves were different color than the rest of the shirt. It was not just a single shirt, all of them. You could see that something went wrong and after bringing it to your attention the only fix was they just sent them through again and returned them to me in the same condition, acting like nothing was wrong. I ha... read more
Shirt for laundry. and starch was damaged and unable to be repaired. I was not allowed to witness the damage. A check was unable to to be delivered. I have been sending shirts for 50 years maybe a lost button. Where. Is the shirt., where is the check ? It is with anticipation you understand my reluctance to send future laundry. Regards , Michael D Kirk DVM Cc James
I applied a 25% coupon that was emailed to me for dry cleaning to an order for 4 wool shirts and itbshowed accepted, but the coupon was NOT applied. What is worse, when I asked the attendant if the coupon was applied, I was told a 30% discount was given. When I checked my receipt there wasn't ANY discount applied. I do not appreciate being lied to. I don't understand why you email coupons but when a customer applies it to an order, the discount is not given. Your customer service is awful.
Business response:
Hello Cheryl, I looked into your order and the coupon that you were sent on March 2nd was a 25% off for 3 days only. That coupon automatically expires in 3 days. Since it was sent to you on the March 2nd it expired on March 4th. You dropped your items off on March 5th at 8:19pm. You did have a 30% coupon on your account as well, but that was a 30% off of household items. Since you did not have any household items that coupon did not deduct anything. I do apologize if there was confusion, so I have placed a 30% credit back on... read more
I came on Saturday PM. Your 24/7 sign was not on, not very bright inside & the doors were locked. Did I miss something? You are 24/7 like I was told?
Business response:
Hello Darin and Rebecca, sorry for any confusion you experienced. We're you at our Loveland location? I watched video after we closed Fri evening and the lights and sign were on and a number of customers came in. By chance we're you at another location. We do have 3 stores with interior after hours kiosks andc3 that are outside 24/7 kiosks. Please let us know as we'd like to make sure you are satisfied. Thanks again and have a good weekend.
PLEASE READ BEFORE TRUSTING BURKE CLEANERS WITH YOUR CLOTHING I've used Burke three times now, each time giving them a chance to redeem themselves and each time regretting it. My first time using them resulted in a stain on a white silk blouse, and it wasn't the last time I got something back in worse shape than when I brought it in. However, Burke did the right thing and cleaned it properly at no additional charge, so I decided to give them another shot. The second time, without telling or asking me, they applied iron-o... read more
PLEASE READ BEFORE TRUSTING BURKE CLEANERS WITH YOUR CLOTHING I've used Burke three times now, each time giving them a chance to redeem themselves and each time regretting it. My first time using them resulted in a stain on a white silk blouse, and it wasn't the last time I got something back in worse shape than when I brought it in. However, Burke did the right thing and cleaned it properly at no additional charge, so I decided to give them another shot. The second time, without telling or asking me, they applied iron-o... read more
You charged us for a blazer cleaning rather than a shirt. It was a shirt, certainly not a blazer. Unfortunately when I called I was told we actually have to bring the shirt over for you to see, even though we have been long time customers. Very disappointing. I have no idea who waited on my husband.
I picked you becauae of 24 hour pick up. Twice now i have come to get my items and the door has not worked. Someone called me the following day just to tell me "you need yo pull handle down really hard" came back again and did not work again. And I could not hear the guy on the ring. I am sure I know how to open a door and this one again did not work. I will have to leave work to get thewe items and will not be back. After the first time i was told they could be delivered. But all she called to say was pull the handle harder... read more
Business response:
Hello Tanner. I am sorry for this. I would be happy to come deliver your items. I could do that for you around 5pm today. Will that work for you? Thank you - Jeff Lavelle -Owner
2 pair of my black jeans were ruined because they were shrunken and faded. I'm sure they were laundered instead of being dry cleaned as requested.
Frequently asked questions about Burke Cleaners
How is Burke Cleaners rated?
Burke Cleaners has a 4.7 star rating with 4,066 reviews.
When is Burke Cleaners open?
Burke Cleaners is open now. It will close at 2:00 p.m.