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Burke Cleaners
- Dry Cleaning
- Loveland, CO
About this business
Location details
5635 Boeing Dr., Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The person who did the chat info the night before gave us incorrect answers. The gal the next morning who showed us how to check in on the automated system seemed annoyed at it and also curtly deflected questions about info from the night before. And then the tux shirt was improperly pressed (collar tips pressed straight up like a vampire). We tried to fix it at the event site but it looked awful and flipped the bow tie up all evening. Very frustrating, especially with the additional tux shirt pressing charge. This was our f... read more
Business response:
Hi Andrew, we apologize that you were not satisfied and would happily redo your dress shirt to your liking at no charge. We were not able to locate a chat based on your account and would like to confirm if you were provided incorrect information. Thank you for your feedback, we do appreciate it
Far too Expensive. $4 surcharge for pet hair is ridiculous. Won’t be using Burke again
Business response:
We apologize for any inconvenience, Seth. We strive to provide quality service at competitive prices. We do offer coupons on our Burke Cleaners app and as well on our website. Thank you for your feedback. Enjoy your day.
why do you list the business hours when no one is available to take or return order?
Business response:
Hello Linda, thank you for your message. We are unsure what you are referencing as both our website and google show our staffed hours of 9-5 MF and 10-2 Sat where the staff can personally assist. We are also open for use with our 24/7 kiosks at any time as our lobby is always open. The store has been staffed these hours for the last 4 years. If something else happened please let us know but we are always happy to assist. Thank you
Some shirts were wet and some were not pressed at all. I have not worn any of the 7 shirts I dropped off. three shirts look like nothing was done and one high end shirt is worse now then when I dropped it off. In the past all was done well.
Once again, with two shirts, only one had sleeves creased. Check your quality control.
Business response:
Thank you for bringing this to our attention, Douglas. We apologize for the inconvenience caused and will address the issue with our quality control team. I also added a note on your account for sleeves to be creased on your shirts. If you do not mind bringing your shirts back in to our Windsor location we are more than happy to re do your shirts for you at no charge. We look forward to your next visit. Have a good day.
I keep asking to be Unsubscribed. Your system is broken. Fix it . UNSUBSCRIBE!!!
Business response:
We apologize for the inconvenience, Arleen. We understand your frustration. If you would like to stop receiving messages from Burke Cleaners, please text STOP to (970)444-4126. Thank you for bringing it to our attention. Have a great week.
Lost item - handmade baby alpaca ankle socks. Attendant less than helpful, said manager would reach out and have yet to hear from anyone.
Business response:
We apologize for the inconvenience caused, Senesa. We take the loss of your item seriously and understand your frustration. Our manager will be contacting you soon to address this issue and find a resolution. Thank you for bringing this to our attention.
Why do I have to give you my credit card info to store my address? I do not want to store my credit card. Not sure why you need my address either if I dont do delivery.
Business response:
We apologize for any confusion, but we do not require credit card information to store your address. Our system may ask for it as a default option, but you can simply skip that step. As for the address, it helps us maintain accurate records for future reference. We appreciate your feedback and will take it into consideration for improving our processes. Just so you are aware there is no address or credit card information on file for you. Enjoy your day.
Not recommended for getting tapes sewn on military uniforms. Tried twice and spent over $150 just to take them somewhere else. Overpriced and takes too long as well.
Frequently asked questions about Burke Cleaners
How is Burke Cleaners rated?
Burke Cleaners has a 4.7 star rating with 1,397 reviews.
When is Burke Cleaners open?
Burke Cleaners is closed now. It will open tomorrow at 9:00 a.m.