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Burke Cleaners
- Dry Cleaning
- Loveland, CO
About this business
Location details
5635 Boeing Dr., Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I keep asking to be Unsubscribed. Your system is broken. Fix it . UNSUBSCRIBE!!!
Business response:
We apologize for the inconvenience, Arleen. We understand your frustration. If you would like to stop receiving messages from Burke Cleaners, please text STOP to (970)444-4126. Thank you for bringing it to our attention. Have a great week.
Lost item - handmade baby alpaca ankle socks. Attendant less than helpful, said manager would reach out and have yet to hear from anyone.
Business response:
We apologize for the inconvenience caused, Senesa. We take the loss of your item seriously and understand your frustration. Our manager will be contacting you soon to address this issue and find a resolution. Thank you for bringing this to our attention.
Why do I have to give you my credit card info to store my address? I do not want to store my credit card. Not sure why you need my address either if I dont do delivery.
Business response:
We apologize for any confusion, but we do not require credit card information to store your address. Our system may ask for it as a default option, but you can simply skip that step. As for the address, it helps us maintain accurate records for future reference. We appreciate your feedback and will take it into consideration for improving our processes. Just so you are aware there is no address or credit card information on file for you. Enjoy your day.
Not recommended for getting tapes sewn on military uniforms. Tried twice and spent over $150 just to take them somewhere else. Overpriced and takes too long as well.
Actually you did a nice job with my cleaning however when I signed up and gave you my email I did NOT know that I would receive frequent emails and offers that I do not want nor care for. I have attempted to unsubscribe numerous times but when I hit unsubscribe your site takes me to your offers without an unsubscribe option. PLEASE take me off your emails. When I need cleaning I know where you are. \
Business response:
Hi Chuck, thanks for your message. We will look into the unsubscribe feature, thank you for letting us know. In the meantime we will unsubscribe you from our promotional offers on our end.. Have a good evening.
I am texting to inscribe from your notifications, I am now living in Illinois. Please take me off of your email listing! Thank you, Marna Heron.
Business response:
Thank you Marna for your review, we really appreciate it. Please let us know if we can improve anything so we can do even better next time. I have disabled your account as well. Thanks again and have a good rest of your day.
I don't like the kiosk and miss the good customer service I used to get. I wish I could speak with someone who can address my concerns and be able to get the number of garments counted (not feeling good about no accountability with that), and I want to be able to tell someone that I want light starch. But everything is now on the computer, and for some this might be more convenient, but I'm not a big fan of this!!
Business response:
Hello Scott, thanks for your message. So you know, we still are staffed 9-5 MF and 10-2 Sat where the staff is able to assist and take any special request. The 24/7 kiosks provide anytime convenience for customers looking for that option which allows drop off and pick up at your convenience, including the ability to provide any special instructions you wish to add. We like to think we provide something for everyone, including home pickup and delivery service, and alterations and repairs. Not sure what else anyone could possi... read more
Had a discount of 15% off of drycleaning but when I picked it up no discount had been applied. Asked the clerk who said I ordered faster pickup which I did not mean to do. When dropping off, I was asked if I wanted a Monday pick up and thought the system said a 20% discount I can't see that well and actually found that 20% was added negating my discount. My mistake but the complaint is there is no way for the employee to credit you back. Was told my only recourse was to leave a bad review. Really! Is that good busine... read more
Business response:
Hello Cynthia. I do apologize for the bad experience that you had at our North Garfield Ave. location. I went ahead and added $2.19 cash credit to your account. You did receive a 15% off coupon for your dry cleaning. I did also send a copy of your invoice from your visit to the email that we have on file. If you ever have any trouble again in the future please contact me at (970)203-9600 ext. 205. My name is Tiffany and I am happy to help. Have a great rest of your day.
This is an addendum to my previous complaint. I brought the shirt in still on the Burke hanger with the plastic collar tab and obviously unworn, starched and pressed from its laundering at Burke.
Business response:
Hello Douglas. It looks like our manager Shannon already reached out to you to take care of your shirt. Thank you and we appreciate your business.
Frequently asked questions about Burke Cleaners
How is Burke Cleaners rated?
Burke Cleaners has a 4.7 star rating with 4,066 reviews.
When is Burke Cleaners open?
Burke Cleaners is open now. It will close at 2:00 p.m.