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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very expensive, dropped off tablecloth and 12 napkins to wash and starch. Was $56 dollars after a 30% coupon. Someone should have called me before service was performed. I ask cost when I dropped off and person was unable to give me price. They text all the time when its ready but could not text before to quote me a price.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Vera. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Not happy with reduced hours! I have to be at work at 8am. Also turnaround is slower. 7-6 would be better
Business response:
We clearly dropped the ball, Mike. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
15+ years as a customer and the work get worse by the day. I picked up shirts yesterday and they were loaded with starch.m and the pressing looked like it was done by a three year old. I just can’t do it any longer. The quality of the work is an embarrassment
Business response:
Mr. Thompson I do apologize that we did not deliver a quality product. I will have the amount refunded to you on Monday.I will work with my employees to both better produce and inspect each garment. I would be glad to redo the shirts for you. Again I do apologize. I appreciate the feedback. Carmen Coleman
Excellent service and my filthy throw rugs look like brand new. (I have three long hair dogs that make a mess.)
Vety expensive and not very customerf friendlly had a coupon which i wAnted to use i thought wad good untill end of month not doing a lot if dry cleaning these days And missed by 3 days i would not of done the drycleaning so i spent 45 dollars that I really didnt have someone should if contacted me to let me know before they assumed i would want to spend that much when i wanted to use a coupon.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Paula. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
My red bag has disappeared Please leave a new bag on back porch
Business response:
We have no excuses, Jan E. We only want to make things right, as a 1-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future.
I had to come to town in an emergency My dress clothes got badly wrinkled in my luggage Understanding my problem they went out of their way to accommodate my needs Highly recommended
I had a sweatshirt that needed to be tailored I took it to the shoot and they told me because of COVID-19 it needed to be laundered so the laundered and it. I came to pick up my sweatshirt after I got the email that it was ready and found out that the string in the hood was missing I told the clerk and she told me she was sorry
Business response:
Ian I apologize for our error. I will have the tailoring coordinator get in touch with you ASAP so we can get this corrected.
Front desk employee was direct, rude and seemed bothered. I had to greet her she just didn’t care.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Dan. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 2,057 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.