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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Vety expensive and not very customerf friendlly had a coupon which i wAnted to use i thought wad good untill end of month not doing a lot if dry cleaning these days And missed by 3 days i would not of done the drycleaning so i spent 45 dollars that I really didnt have someone should if contacted me to let me know before they assumed i would want to spend that much when i wanted to use a coupon.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Paula. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
My red bag has disappeared Please leave a new bag on back porch
Business response:
We have no excuses, Jan E. We only want to make things right, as a 1-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future.
I had to come to town in an emergency My dress clothes got badly wrinkled in my luggage Understanding my problem they went out of their way to accommodate my needs Highly recommended
I had a sweatshirt that needed to be tailored I took it to the shoot and they told me because of COVID-19 it needed to be laundered so the laundered and it. I came to pick up my sweatshirt after I got the email that it was ready and found out that the string in the hood was missing I told the clerk and she told me she was sorry
Business response:
Ian I apologize for our error. I will have the tailoring coordinator get in touch with you ASAP so we can get this corrected.
Front desk employee was direct, rude and seemed bothered. I had to greet her she just didn’t care.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Dan. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Washed & dried carhart men’s cotton shirt. Shirts came out with stain sports took to cleaners spots gone. What caused the stain ?? They were new. Which one needs fixing or is it the drier sheets ? Salesperson couldn’t help me
12.85 For a pair of shorts
Business response:
We can’t stand the fact that we let you down, Robert. We’ll be reaching out to you in the hopes we can make it up to you.
You changed your store hours by placing a piece of paper on your door but didn’t bother to change them in your phone message where I referred to Hence when u shows up at 8 am Saturday morning to pickup my cleaning I was 2 hours early Your lack I’d attention to detail made me two hours late and made me miss my ferry reservation to Long Island. Details are important and can have a significant effect on people’s schedules Very unprofessional
Business response:
We clearly dropped the ball, Jame. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
I know our driver comes Tuesday and Friday. I had bag out today but no pickup. Don’t send me anymore emails about him coming and then not pick up. I have not been using best cleaners much lately for many reasons. Mostly to be able to batch clothes and leave them in there to decrease any exposure to your workers. Just let me know when my shirts will be picked up. The owner of the business lives across the street from me!
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.7 star rating with 6,622 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.