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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am very disappointed my dress was still wrinkled in the bottom, so I could not wear it in the party because that plastic bag that covering the dress the tied knot making so wrinkled from the bottom front and back
Business response:
While it’s true that everyone makes mistakes, whatever we’ve done to earn a 1-star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you.
An item is lost and I have heard nothing more and I left a voice message and haven’t gotten a return call
Business response:
Jeanne I do apologize we did not get back to you. Someone will be in contact with you shortly. Thank you Carmen
The Dress alteration was not Successful, it doesn’t fit. Sheila
Business response:
We have no excuses, Craig. We only want to make things right, as a 1-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future.
Hem on the jeans wasn’t a Jean hem. I was told after to ask for original hem wish I had known before. Almost $20 and I won’t wear them.
Business response:
Our customers mean the world to Best Cleaners, and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
I asked for a military press on my shirts and they werent fully flat ironed and the creases had traintacks on them, as in they werent a straight line they split off in some parts badly
Business response:
Jamison I do apologize for the quality of the shirts. I will refund the amount to your credit card. I would be glad to redo for you at your convenience. I appreciate the feedback. Thank you Carmen
Very expensive, dropped off tablecloth and 12 napkins to wash and starch. Was $56 dollars after a 30% coupon. Someone should have called me before service was performed. I ask cost when I dropped off and person was unable to give me price. They text all the time when its ready but could not text before to quote me a price.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Vera. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Not happy with reduced hours! I have to be at work at 8am. Also turnaround is slower. 7-6 would be better
Business response:
We clearly dropped the ball, Mike. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
15+ years as a customer and the work get worse by the day. I picked up shirts yesterday and they were loaded with starch.m and the pressing looked like it was done by a three year old. I just can’t do it any longer. The quality of the work is an embarrassment
Business response:
Mr. Thompson I do apologize that we did not deliver a quality product. I will have the amount refunded to you on Monday.I will work with my employees to both better produce and inspect each garment. I would be glad to redo the shirts for you. Again I do apologize. I appreciate the feedback. Carmen Coleman
Excellent service and my filthy throw rugs look like brand new. (I have three long hair dogs that make a mess.)
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.7 star rating with 6,622 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.