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Best Cleaners

4.7
  • Dry Cleaning
  • CT

About this business

Consumer ServicesDry Cleaning

Location details

CT, 06033, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.76,622 reviews
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Steven W.'s profile image
Steven W. 
5 years ago

I tried to print the email with the coupon and the bar code with the coupon did not print. Going to my normal dry cleaner. 

Business response:

Good morning Steven no need to print your coupon we will be able to scan the coupon on your phone. Look forward to seeing you soon. Stay safe. Carmen  

Christien M.'s profile image
Christien M. 
5 years ago

Find a discrimination when there’s only a offer for men shirts and the offer is it for women shirts. If you’re going to have a machine for one you should have a machine for the other 

Business response:

Good Morning Christine , The coupon is for laundered shirts please feel free to use it on your shirts as long as they can be laundered we can do them. If not there are other coupons we sent out for drycleaning as well. Stay safe. Carmen  

Cheryl P.'s profile image
Cheryl P. 
5 years ago

I think it’s a sin that you are charging almost $42.00 to replace a zipper in a child’s coat, absolutely horrible, 

Business response:

We can’t stand the fact that we let you down, Cheryl. We’ll be reaching out to you in the hopes we can make it up to you. 

Tom L.'s profile image
Tom L. 
5 years ago

Hello, I noticed while dropping off this week that my laundry bag which had been relatively new had been switched. I was dropping off a much older bag with my shirts to be laundered. I find this to be odd and probably unsanitary during this pandemic. My name-tag was on this older bag but it certainly had been switched. This is not ok with me. 

Julie's profile image
Julie 
5 years ago

I have requested several times that I be deleted from your email list. Please do so now. I have moved out of CT. Thank you, jools54@comcast.net 

Business response:

Best Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right.  

Luanne T.'s profile image
Luanne T. 
5 years ago

I called and left a message indicating we do not need your services temporarily. I will Contact you again when we need your services. Thank you! 

Scott B.'s profile image
Scott B. 
5 years ago

I went in to pick up my cleaning and Janet was really not patient with processing my order. I presented her with a coupon and she had a hard time processing my order. I told her to process my comforter first as I had two orders to pick up. I wish Lori was there because she is great to work with. Janet also stated that she was done with her shift and she had to leave. I was there at 1:45PM and I left at 2:02PM 

Sherry S.'s profile image
Sherry S. 
5 years ago

I placed coupons in my last order. I was supposed to receive 20 percent off and it was never taken off, even after I called about it. 

Ron C.'s profile image
Ron C. 
5 years ago

I’m glad I went to the Berlin location after the Old Lyme didn’t send my things out. I understand the current situation, but I’m a first responder, working 12-15 hour days and would have appreciated just being notified that I wouldn’t receive my things for week. I will not be using the Old Lyme location ever again, and will look for another dry cleaner in the future. 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.7 star rating with 6,622 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.