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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Biggest rip off. I had one dress shirt washed. Charged me $3.48.. Then I had the sleeves cut off 4 long sleeve tee shirts. I was charged $24.00 each for the 4 tee shirts, $96.00. I only paid $12.00 each to buy the 4 tee shirts. I will never use Best Cleaners again.....
Business response:
Mr. Foster, I am very sorry this has happened. I will be refunding you fully for the cost. We will be discussing the price with the seamstress. Thank you for submitting your review and giving us the opportunity to improve.
Not happy, I dropped off my $15 coupon with my order and had to pay a full price for my order sonce the coupon was lost and not applied to the order. I had another coupon for 20% off and wanted to drop off another order and the clerk could not accept it because it did not have a barcode on it. I showed both coupons on my phone to the clerk and he said that they still could not be used. I took the second order back home. This is not the first time something like this happens. I am forced to pay a full price for something and ... read more
Business response:
Tatsiana I do apologize for our error I will reach out to you shortly. Thank you Carmen
We had a small hole in a men’s blazer. The tailor looked it over and said he’d fix it. Can not tell where the hole was.
Picked up dry cleaning, left off dry cleaning, everything was fine. Just to note we were never carried over in the customer list from Shalletts cleaners. All is well now.
You did a horrible job cleaning my daughter's wedding dress. So much so that I took it elsewhere to be cleaned.
Business response:
Best Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right.
Are we talking about the same place?? I had a miserable 1st experience! Brought in my white down comforter and told them it was washable but they could dry clean if they thought that would be better. They washed it (no pre-treatment of stains) and after drying it, they stuffed this full size comforter into a small plastic bag. I removed it and found an unusable wrinkled mess. NEVER AGAIN!
Business response:
We can’t stand the fact that we let you down, Carol. We’ll be reaching out to you in the hopes we can make it up to you.
When I found a damaged garment they immediately assumed responsibility and gave me a credit on my next order
I had four silk curtain panels dry cleaned. One of the panels was returned to me with a 2 foot long tear that is 2 inches wide down the center of one of the panels. I wasn’t told about the damage and found it myself when I took it out of the bag and went to hang it back up. Spending nearly $150 to dry clean these and not being told about the damage but still getting charged the service they provided is very disappointing. They could have at least had the courtesy of letting me know when I picked them up.
Business response:
Chris, I do apologize I will have Ana the manager reach out to you shortly. Carmen
Hi, I’ve been coming to your Southington location for over a year and I am very happy with dry cleaning experience. I have one major complaint I’m hoping you can help with. I received a 30% off holiday coupon in the mail. I took a picture of it on my phone because it had barcode so I assumed it could be scanned. It didn’t say anywhere on the coupon that the physical coupon needed to be presented to use it. Long story short, I have never used any coupons since I have been coming to your store so I was extremely disappointed ... read more
Business response:
Good morning Brian I do apologize i will be reaching out to you shortly. I appreciate the feed back Carmen
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.7 star rating with 6,622 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.