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Best Cleaners

4.6
  • Dry Cleaning
  • CT

About this business

Consumer ServicesDry Cleaning

Location details

CT, 06033, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.62,057 reviews
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Shahid M.'s profile image
Shahid M. 
5 years ago

I was supposed to get a 25% discount on my dry cleaning, but associate only applied a 15% discount, when I asked her about it she said it’s only 15% even tho my email code said 25% discount... charged me about $13 more than I should’ve paid. Would like to get that refunded to my card. Thank you. 

Business response:

We clearly dropped the ball, Shahid. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it. 

WILLIAM A.'s profile image
WILLIAM A. 
5 years ago

You did clean the sugar from melted cough drops out of the wool. 

Business response:

William, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation. 

David C.'s profile image
David C. 
5 years ago

I don’t know how to sign up for rewards 

Business response:

Good Morning, You are signed up automatically! You will begin earnig rewards on your next visit. Thank you for your patronage. 

Peter L.'s profile image
Peter L. 
5 years ago

Had 2 items shirt and pants. They could not find the pants! Woman was very nice but now I’ll have to go back 

Business response:

Try as we might, sometimes we just don’t meet your expectations, Peter. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you. 

Mary S.'s profile image
Mary S. 
5 years ago

They shrunk my down coat. Second coat that was ruined. Will not be going back! I should give them no stars. 

Business response:

We are so sorry, Mary. We want to get to the bottom of whatever happened that caused you to give us a 1-star review, so we’ll be reaching out to you shortly. 

Marlene C.'s profile image
Marlene C. 
5 years ago

$11.70 is way too expensive to clean a sweater. There are many cleaners locally that I will frequent in the future. I will not be going to Best. Cleans in the future. Competitors are plentiful! 

Business response:

Our customers mean the world to Best Cleaners, and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve! 

Michael G.'s profile image
Michael G. 
5 years ago

I dropped off a rug for dry cleaning and was promised a one week delivery. After going there four different times, I was told the rug had not been cleaned and they could not locate it. Finally, after three weeks the rug finally showed up 

Business response:

Try as we might, sometimes we just don’t meet your expectations, Michael. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you. 

Carol S.'s profile image
Carol S. 
5 years ago

The folks at Best Cleaners were helpful, intelligent & kind! What more could you want?! 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Best Cleaners. 

Jack P.'s profile image
Jack P. 
5 years ago

Even with a difficult cleaning job they saw to it that we as a customer was satisfied with the end result. Here the customer truly must come first and be satisfied! 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.6 star rating with 2,057 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.