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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I asked to have creases in my sleeves but when I picked up my shirts they did not have them. I remember when I dropped off the shirts the lady wrote it on the receipt and she said that she will tell the staff but that didn’t happen. She said that she will make sure she enters it in the computer for my next visit.
Business response:
Mark, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
5-5-21 Thank you for the opportunity to provide you with my comments concerning your services. Normally I’m always very pleased with your cleaning however, I’m not pleased at all with your tailoring service. About the first week of April (don’t have the exact date) I dropped off a pair of my fishing sporting overalls to be cleaned and have the front zipper fixed. I assumed it would only take a couple of days to get them back as I needed them for my upcoming fishing tournament. But, I was informed it would take “some time... read more
Business response:
Tom I do apologize for our error we will refund the amount you paid. We now have a seamstress in our Bristol location she is available 8:30 - 4:00 pm with Wednesday’s off. I would like an opportunity to correct our mistake and get the overalls to you as quickly as possible. What ever is convenient for you. Please let me know.I can be reached via email. Carmen@bestcleaners.com is
As I have already informed you my name is not Brian and I am not a customer of yours as I live in England in the UK not America!!! You have made a mistake with your customers details. Please rectify this and stop sending me useless E-mails
Business response:
We apologize for the mix up. If you could please email me at simonne@bestcleaners.com so I can track down the account I will rectify it immediately.
We use your delivery service and my husbands shirts have been having spots on them. I brought my husbands pants in to be altered. I got an email that they were ready. Drove there and got them and when i checked on them, they were never altered. Now I have to make another drive to get them.
Business response:
Best Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Had one item dry cleaned and it was ready same day without asking. Also took advantage of a 25% off offer via email.
My name is not Brian. I have never used you because I live in England. It looks as if your customer might have an underline in his address as mine does not
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a 1-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
When I came into Best Cleaners to retrieve some tablecloths which I had left to be pressed, I was horrified to discover the cost was $196+...horrified! My fault for not asking he price when I brought them in. However, I NEVER would have expected such pricing! I will NOT return to Best Cleaners again...your prices are outrageous. In addition, the edges of two of the tablecloths were certainly not pressed flat. Rather, they were puckery and did not seem to have been steamed and pressed properly. But, I needed them for t... read more
Business response:
We are so sorry, Marie. We want to get to the bottom of whatever happened that caused you to give us a 1-star review, so we'll be reaching out to you shortly.
Dear Best Cleaners - I already posted one message regarding my first cleaning order with Best- and because I have now discovered that Best Cleaners GLUED labels to the clothes that I had cleaned -without telling me or asking my permission - I am posting another. I am extremely upset that Best did not advise me a label would be glued to my clothes - and extremely dismayed that I cannot peel it off - I tried - it removed the waistband lining in the pants I had cleaned. I am exceptionally sensitive to chemicals, including gl... read more
Business response:
Best Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Deleted account by account by accident Please reinstate JANET SALUTARI 561-251-9111 75 WHISPERING PINES ROAD. 06001
Business response:
Hello! You are all set, everything is reinstated.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 2,057 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.