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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We use your delivery service and my husbands shirts have been having spots on them. I brought my husbands pants in to be altered. I got an email that they were ready. Drove there and got them and when i checked on them, they were never altered. Now I have to make another drive to get them.
Business response:
Best Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Had one item dry cleaned and it was ready same day without asking. Also took advantage of a 25% off offer via email.
My name is not Brian. I have never used you because I live in England. It looks as if your customer might have an underline in his address as mine does not
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a 1-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
When I came into Best Cleaners to retrieve some tablecloths which I had left to be pressed, I was horrified to discover the cost was $196+...horrified! My fault for not asking he price when I brought them in. However, I NEVER would have expected such pricing! I will NOT return to Best Cleaners again...your prices are outrageous. In addition, the edges of two of the tablecloths were certainly not pressed flat. Rather, they were puckery and did not seem to have been steamed and pressed properly. But, I needed them for t... read more
Business response:
We are so sorry, Marie. We want to get to the bottom of whatever happened that caused you to give us a 1-star review, so we'll be reaching out to you shortly.
Dear Best Cleaners - I already posted one message regarding my first cleaning order with Best- and because I have now discovered that Best Cleaners GLUED labels to the clothes that I had cleaned -without telling me or asking my permission - I am posting another. I am extremely upset that Best did not advise me a label would be glued to my clothes - and extremely dismayed that I cannot peel it off - I tried - it removed the waistband lining in the pants I had cleaned. I am exceptionally sensitive to chemicals, including gl... read more
Business response:
Best Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Deleted account by account by accident Please reinstate JANET SALUTARI 561-251-9111 75 WHISPERING PINES ROAD. 06001
Business response:
Hello! You are all set, everything is reinstated.
They remember their customers and have the order ready when you walk in the door.
I brought in shit with a heavy duty hanger and the hanger was thrown out at some point during the process. I bring my clothes to best cleaners with the understanding that my property will not be damaged or in this case thrown out
Business response:
Oh no! We clearly have not given you the experience you deserve, David. We apologize if we let you down, and we'll be reaching out soon to see what went wrong.
Very professional - love the pick up + delivery service. Clothes always look amazing!
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.7 star rating with 6,886 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.