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Best Cleaners

4.7
  • Dry Cleaning
  • CT

About this business

Consumer ServicesDry Cleaning

Location details

CT, 06033, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.76,622 reviews
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Melinda D.'s profile image
Melinda D. 
5 years ago

Lost my husbands suit pants the day before a funeral 

Business response:

Melinda I apologize for the inconvenience caused by our error. The manager Becky has spoken to your husband and we are making all efforts to rectify the situation as soon as possible. Again my apologies. Carmen  

Lisa C.'s profile image
Lisa C. 
5 years ago

PRICES ARE VERY HIGH COMPARED TO OTHER DRY CLEANERS IN THE AREA. 

Business response:

Lisa, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation. 

Jane C.'s profile image
Jane C. 
5 years ago

Service good. Prices are way too high. Doesn’t make sense to buy dry clean only items - often after 5 or 6 cleanings, you spent the same amount as the original price of item. Why are there no discount cleaners in area ($2.50 all items, like in other places)? 

Business response:

We clearly dropped the ball, Jane. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it. 

Ron C.'s profile image
Ron C. 
5 years ago

I have a bag, old Lyme location needs a drop off for bags. 

Business response:

It is in the works, Mr. Cotta! We actually have the box just waiting on the install company! We appreciate your business and will get this up and running asap.  

Sheila A.'s profile image
Sheila A. 
5 years ago

Liked the coupon. Hemming was the correct length. Only concern was at the counter when the hemming instructions tag was ignored and a ticket written out for standard cleaning. I caught it after I had left the store, because of noticing the incorrect pickup date. I returned to the store and the item was found and rebagged as Alterations.. Alls well that ends well. 

David C.'s profile image
David C. 
5 years ago

Polite when I was dropping the clothes off and picking them up. I would like to know the costs when I drop the clothes off. 

ELZBIETA S.'s profile image
ELZBIETA S. 
5 years ago

Terrible....French cuffs not folded and clipped..shirts not pressed correctly 

Business response:

While it’s true that everyone makes mistakes, whatever we’ve done to earn a 1-star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you. 

Darryl B.'s profile image
Darryl B. 
5 years ago

An almost 2 month old billing issue was resolved< 

Esther W.'s profile image
Esther W. 
5 years ago

What if you’re not on Facebook? 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship! 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.7 star rating with 6,622 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.