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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Hi, I’ve been coming to your Southington location for over a year and I am very happy with dry cleaning experience. I have one major complaint I’m hoping you can help with. I received a 30% off holiday coupon in the mail. I took a picture of it on my phone because it had barcode so I assumed it could be scanned. It didn’t say anywhere on the coupon that the physical coupon needed to be presented to use it. Long story short, I have never used any coupons since I have been coming to your store so I was extremely disappointed ... read more
Business response:
Good morning Brian I do apologize i will be reaching out to you shortly. I appreciate the feed back Carmen
Lost my husbands suit pants the day before a funeral
Business response:
Melinda I apologize for the inconvenience caused by our error. The manager Becky has spoken to your husband and we are making all efforts to rectify the situation as soon as possible. Again my apologies. Carmen
PRICES ARE VERY HIGH COMPARED TO OTHER DRY CLEANERS IN THE AREA.
Business response:
Lisa, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
Service good. Prices are way too high. Doesn’t make sense to buy dry clean only items - often after 5 or 6 cleanings, you spent the same amount as the original price of item. Why are there no discount cleaners in area ($2.50 all items, like in other places)?
Business response:
We clearly dropped the ball, Jane. You mean the world to us and we’ll be reaching out shortly to see what went wrong and how we can fix it.
I have a bag, old Lyme location needs a drop off for bags.
Business response:
It is in the works, Mr. Cotta! We actually have the box just waiting on the install company! We appreciate your business and will get this up and running asap.
Liked the coupon. Hemming was the correct length. Only concern was at the counter when the hemming instructions tag was ignored and a ticket written out for standard cleaning. I caught it after I had left the store, because of noticing the incorrect pickup date. I returned to the store and the item was found and rebagged as Alterations.. Alls well that ends well.
Polite when I was dropping the clothes off and picking them up. I would like to know the costs when I drop the clothes off.
Terrible....French cuffs not folded and clipped..shirts not pressed correctly
Business response:
While it’s true that everyone makes mistakes, whatever we’ve done to earn a 1-star review is unacceptable and we’ll be reaching out to you soon to see how we can make it up to you.
An almost 2 month old billing issue was resolved<
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.7 star rating with 6,895 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.