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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very disappointed no longer open on sundays - that was always a convenience.
WAY too expensive. Charged me for pleats in curtain valences even though 1) there were no pleats and 2) told me they didn’t have a machine to do pleats! Then 1 of the sheers had two tears!
Business response:
We are so sorry, Debroah. We want to get to the bottom of whatever happened that caused you to give us a 1-star review, so we'll be reaching out to you shortly.
This is the second time I brought my lab coats in to be pressed. The first time they looked like they had been crumpled in a ball. While this time they looked better they still were wrinkled and the collar curled up. I could have done better with an iron at home, I know this because that’s what I had to do the last time to fix the problem.
Business response:
James I do apologize I will certainly refund your order as well as redo the lab coats for you. I appreciate the feedback and will retrain the presser. I hope you will give us an opportunity to improve on the lab coats. Thank you Carmen
The item we cleaned really did not come out good snd it cost 80 Dollars
Business response:
Paula I do apologize we can reclean the rug for you. With carpets it can be more difficult to remove stains but we will be happy to have it done for you at no charge.
take me off your mailing list I have moved to Denver
I asked to have creases in my sleeves but when I picked up my shirts they did not have them. I remember when I dropped off the shirts the lady wrote it on the receipt and she said that she will tell the staff but that didn’t happen. She said that she will make sure she enters it in the computer for my next visit.
Business response:
Mark, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
5-5-21 Thank you for the opportunity to provide you with my comments concerning your services. Normally I’m always very pleased with your cleaning however, I’m not pleased at all with your tailoring service. About the first week of April (don’t have the exact date) I dropped off a pair of my fishing sporting overalls to be cleaned and have the front zipper fixed. I assumed it would only take a couple of days to get them back as I needed them for my upcoming fishing tournament. But, I was informed it would take “some time... read more
Business response:
Tom I do apologize for our error we will refund the amount you paid. We now have a seamstress in our Bristol location she is available 8:30 - 4:00 pm with Wednesday’s off. I would like an opportunity to correct our mistake and get the overalls to you as quickly as possible. What ever is convenient for you. Please let me know.I can be reached via email. Carmen@bestcleaners.com is
As I have already informed you my name is not Brian and I am not a customer of yours as I live in England in the UK not America!!! You have made a mistake with your customers details. Please rectify this and stop sending me useless E-mails
Business response:
We apologize for the mix up. If you could please email me at simonne@bestcleaners.com so I can track down the account I will rectify it immediately.
We use your delivery service and my husbands shirts have been having spots on them. I brought my husbands pants in to be altered. I got an email that they were ready. Drove there and got them and when i checked on them, they were never altered. Now I have to make another drive to get them.
Business response:
Best Cleaners strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.7 star rating with 6,621 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.