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Best Cleaners
- Dry Cleaning
- CT
About this business
Location details
CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I just dropped off my bag. It was 10:03 and I was told it would have to be tomorrow by 4. I guess the 3 minutes make a big different but this will be my last visit. You lost a very loyal customer.
Business response:
Hi Colleen, I am very sorry that the csr refused you. I have spoken to the manager, Debbie and your items will be done today by 4.
I noticed when I picked up my shirts, often times a button would be missing. I'm not implying that they came off in the cleaning process, but the buttons weren't getting replaced. So one day I asked whether shirts were examined for missing buttons and whether they get replaced. The reply was a short: "If you ask us to." The next time that I dropped off my shirts to be laundered, I specifically asked that they check for missing buttons. (I don't recall if I specifically asked for any buttons to be replaced; however, I did... read more
Business response:
Try as we might, sometimes we just don't meet your expectations, Richard. For that, we offer our deepest apologies, and we'll be contacting you shortly in the hopes we can make it up to you.
I have had two instances that I was either charged wrong or the person in care of cleaning my laundry did not do well or remove stains on a my deacon garment. The last time all laundered items were wrinkled and my garb had a snag in the fabric and I did Not give it to them that way. I have been two times in contact but will not return I found someone take care of my deacon garb and it’s white and pressed well and when return stains from communion don’t exist and I don’t have to complain. This is why I am parting ways
Business response:
Irene I’m truly sorry that we failed you! I will make sure the manager of this location is made aware of this issue so we can correct it. If there’s anything we can do to make things right, please let us know. We appreciate the feedback.
Scratched my front door with the clothes hangers!!
Business response:
We have no excuses, Vamsee. We only want to make things right, as a 1-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
Everything I asked you to clean wasn't. I had to leave the Jacket for you to try again . If you couldn't clean the items your counter person should've said that up frount. I have no problem paying for top quality but this was very spotty work.
Business response:
We can't stand the fact that we let you down, Craig. We'll be reaching out to you in the hopes we can make it up to you.
Doug Welton lives in America, I DON'T.
Lost my wife's shirt
Business response:
James, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
Extremely over priced
Business response:
Vicky, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
Two off the shorts were not even pressed.. Very disappointing. I picked up my clothes on Tuesday afternoon.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 2,057 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.