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Best Cleaners

4.6
  • Dry Cleaning
  • CT

About this business

Consumer ServicesDry Cleaning

Location details

CT, 06033, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.62,057 reviews
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Patty P.'s profile image
Patty P. 
6 years ago

My experience has always been positive with Best Cleaners. The prices are a bit high but the service and timeliness is worth it!! 

Cherie F.'s profile image
Cherie F. 
11 months ago

TRASH ASS BUSINESS-PURE INCOMPETENCE! 

Business response:

We can't stand the fact that we let you down, Cherie. We'll be reaching out to you in the hopes we can make it up to you. 

Lisa R.'s profile image
Lisa R. 
11 months ago

Staff in North Haven, CT… Hit or Miss!  Sometimes EXTREMELY professional and sweet. Sometimes EXTREMELY unprofessional and rude! 🤦🏼‍♀️ The one thing I found EXTREMELY consistent is the ABSURDLY HIGH PRICING!  Shame on YOU!! 🙅🏼‍♀️ 

Business response:

We clearly dropped the ball, Lisa. You mean the world to us and we'll be reaching out shortly to see what went wrong and how we can fix it. 

Ralph T.'s profile image
Ralph T. 
a year ago

Same Day Cleaning Services??? Just went there at 10:06am looking to have suit and shirt cleaned for tomorrow and was told anytime after 4pm tomorrow?? Cutoff time is 10am sharp for day and a half service. Won't be using them again 

Business response:

We have no excuses, Ralph. We only want to make things right, as a 1-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future. 

jj A.'s profile image
jj A. 
a year ago

Not what it used to be. I dropped off my jacket to have cleaned for a funeral. When I picked it up, it looked the same as when I dropped it off. I showed the clerk. She apologized and said I could have a refund or have them reclean it. I asked to have it cleaned again. I went to pick it up the second time and it was still not clean I asked for a refund and was told I need to come in when the manager is there to get my refund. So many trips and too much trouble. They shio out the clothes and do not clean the clothes the... read more

Business response:

While it's true that everyone makes mistakes, whatever we've done to earn a 1-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you. 

Roger S.'s profile image
Roger S. 
a year ago

The last four or five times that I picked up my cleaning my shirts where terribly wrinkled and did b not have heavy starch. I feel that I was a really decent customer never complaining but, my recent visits with you have been terrible. Roger Scibelli 

Business response:

We have no excuses, Roger. We only want to make things right, as a 1-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future. 

Candis H.'s profile image
Candis H. 
a year ago

Price is way too high. I will be looking elsewhere for services. It was a sleeveless dress. No stains. 

Business response:

We can't stand the fact that we let you down, Candis. We'll be reaching out to you in the hopes we can make it up to you. 

laura and richard g.'s profile image
laura and richard g. 
a year ago

you never pick up when you are supposed to, the garments are never totally cleaned on several occasions and have to be returned for recleaning, and after a year of disappointments, we changed dry cleaners. please unsubscribe us from your emails. 

Business response:

We clearly dropped the ball, Laura. You mean the world to us and we'll be reaching out shortly to see what went wrong and how we can fix it. 

Suzanne P.'s profile image
Suzanne P. 
a year ago

You didn't hem up my drapes, you let them down!!! $48.00 !!!. Do you have any idea the inconvenience you caused me? I am disabled. Simsbury Ct location. 

Business response:

Hello, Suzanne. We tried to reach out this morning. Please give the store a call at your earliest convenience 860-408-9868 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.6 star rating with 2,057 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.