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CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience has always been positive with Best Cleaners. The prices are a bit high but the service and timeliness is worth it!!
TRASH ASS BUSINESS-PURE INCOMPETENCE!
Business response:
We can't stand the fact that we let you down, Cherie. We'll be reaching out to you in the hopes we can make it up to you.
Staff in North Haven, CT… Hit or Miss! Sometimes EXTREMELY professional and sweet. Sometimes EXTREMELY unprofessional and rude! 🤦🏼♀️ The one thing I found EXTREMELY consistent is the ABSURDLY HIGH PRICING! Shame on YOU!! 🙅🏼♀️
Business response:
We clearly dropped the ball, Lisa. You mean the world to us and we'll be reaching out shortly to see what went wrong and how we can fix it.
Same Day Cleaning Services??? Just went there at 10:06am looking to have suit and shirt cleaned for tomorrow and was told anytime after 4pm tomorrow?? Cutoff time is 10am sharp for day and a half service. Won't be using them again
Business response:
We have no excuses, Ralph. We only want to make things right, as a 1-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
Not what it used to be. I dropped off my jacket to have cleaned for a funeral. When I picked it up, it looked the same as when I dropped it off. I showed the clerk. She apologized and said I could have a refund or have them reclean it. I asked to have it cleaned again. I went to pick it up the second time and it was still not clean I asked for a refund and was told I need to come in when the manager is there to get my refund. So many trips and too much trouble. They shio out the clothes and do not clean the clothes the... read more
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a 1-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
The last four or five times that I picked up my cleaning my shirts where terribly wrinkled and did b not have heavy starch. I feel that I was a really decent customer never complaining but, my recent visits with you have been terrible. Roger Scibelli
Business response:
We have no excuses, Roger. We only want to make things right, as a 1-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
Price is way too high. I will be looking elsewhere for services. It was a sleeveless dress. No stains.
Business response:
We can't stand the fact that we let you down, Candis. We'll be reaching out to you in the hopes we can make it up to you.
you never pick up when you are supposed to, the garments are never totally cleaned on several occasions and have to be returned for recleaning, and after a year of disappointments, we changed dry cleaners. please unsubscribe us from your emails.
Business response:
We clearly dropped the ball, Laura. You mean the world to us and we'll be reaching out shortly to see what went wrong and how we can fix it.
You didn't hem up my drapes, you let them down!!! $48.00 !!!. Do you have any idea the inconvenience you caused me? I am disabled. Simsbury Ct location.
Business response:
Hello, Suzanne. We tried to reach out this morning. Please give the store a call at your earliest convenience 860-408-9868
Best Cleaners has a 4.6 star rating with 2,057 reviews.
Best Cleaners is closed now. It will open tomorrow at 7:00 a.m.