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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used Best Cleaners (BC) a second time, and again for convenience. I will say the service and quality is awful....again. This time I dropped a suit that I had purchased not even a month ago. The cuffs on the pants got a bit dirty with what looked like grease stains. I showed the young pleasant girl in the counter. She assured me that it will be taken care off. The next day I picked it up and the stains were still there. The young pleasant girl said ''And I wrote it down"! She could not tell me if the stains were worked on.... read more
Unable to remove simple grease stain on suit pants. Not sure if anyone made the attempt to remove. I remember when PERC was being used. A bit of Pyratex would have removed it with no problem. All it takes is for someone to care.
Quality service on wedding gown.
Business response:
Thank you so much for your kind words, Mary. We really appreciate you taking the time out to share your experience with us. Cheers, Best Cleaners
One shit cost $11.80. The other shirt was $3.80. They gave me a line about having to do it by hand. I have brought it to the same location many times and never paid $11.80 to have a shirt cleaned.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ray. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. II tried to reach you today, but was unsuccessful. I did leave you a detailed message with my personall contact info. Please get in touch with us on (518) 785-8422 and we'd be happy to help you out. Cheers, Best Cleaners
I am a regular at Delmar. My last pickup was incorrectly labeled and it took forever to find my items. I actually had to point out my clothing on the racks otherwise they would have never found it because of how wrong it was labeled. I am still missing one item and have yet to hear on its whereabouts. My last time dropping off, my cleaned items were sent to the incorrect Albany store.
Business response:
Thank you for providing your feedback and letting us know about this issue, Mike. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. It was a pleasure speaking with you this morning. I am very happy we were able to resolve your issue, we look forward to your future visits. Cheers, Best Cleaners
Very Very expensive!! And after paying So Much 2 of my dresses still had stains!! Very poor job Extremely disappointed!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Farzana. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. As I called and was unable to reach you, I left a detailed voicemail with my personal contact info. Please get in touch with us on (518) 785-8422 and we'd be happy to help you out. Cheers, Best Cleaners
Came in to pick up my order. Gave my telephone number , clerk got my order.. she then tells me she forgot to give my drop off bag. Meanwhile the clerk st the other register is retrieving another order. It took awhile. Then my clerk had to find my bag . Took way too long! Not efficient!.
Business response:
Frank, Thank you for your feed back. We are adressing your concerns internally. It was a pleasure speaking with you today, We look forward to seeing you soon. Cheers, Best Cleaners
The garment that I asked to be cleaned still had discoloration around the neck. This was to be used for my wedding tomorrow. And now I still have to wear it.. And the price was very expensive. So I lost both ways. I will not be coming back to Best Cleaners.. For anything
Business response:
Thank you for providing your feedback and letting us know about this issue, Khalid. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I tried to reach you today, but I was unsuccessful, I did leave a detailed message with my personal contact info, please get in touch with us on (518) 399-7809 and we'd be happy to help you out. Cheers, Best Cleaners
Your price for a zipper is outrageous why I don’t know.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 4,731 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open tomorrow at 8:00 a.m.