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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stain out of sweater and cleaned up nicely
Business response:
So glad the stain came out! Thank you for your feedback Debbie!
Pickup service was unreliable. Repeat missed pickups that caused two emails and two phone calls to arrange pickup to be restored. I’m ok with not having regular pickups but then provide an avenue to request pickup when required.
Business response:
Thank you for providing your feedback and letting us know about this issue, Libby. Soon we will have a mobile app that will allow an easier way to request a pickup. Please feel free to reach out to me at 518-649-2501 with any issues in the future. Chris - Delivery Manager
Please call me. I am so upset with Best Cleaners. I will not publicly post my complaints.
Sleeve was hemmed perfectly and stain totally gone from my white sweater.
Business response:
Thank you so much for your kind words, Megean Mcglynn. We really appreciate you taking the time out to share your experience with us. Cheers, Best Cleaners
I like fhe. Way that my shirts, are done especially with the Cardboard collar braces.
Business response:
Thank you James!
As I said in a previous review, I would never, never, never use your service again. $119 down the drain. Had to throw the rug out after two (supposedly) cleanings.
Business response:
Hi Robert, thank you for taking the time to talk to us and giving us the opportunity to resolve this. I hope the resolution was to your satisfaction.
I have used your service for years and at different locations. I started in the location in delmar before it was remodeled and became just a pickup. I had no problems in dropped off before work picked up after work. You moved to the drop off ani have had nothing but problems. My last pickup was last week. I will not be back. You were late not following directions many times. I am done.
Rug cleaned and deodorized twice. Still smelled. Was told they can't get out odor. Was not told this when it was dropped off. Spent over $100 and threw the rug out. No sympathy from you or any credit offered. Will never never never use or recommend Best Clesners.
Walked into drop off my clothing and was struck by a strong odor of marijuana. Upon placing my items on the counter, I was greeted by the employee working that day, I came to the conclusion that the gentleman behind the counter was the source of the marijuana odor. He was polite and professional but obviously under the influence. I made another employee aware at the time of my pick up.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 4,901 reviews.
When is Best Cleaners open?
Best Cleaners is open now. It will close at 7:00 p.m.