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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I feel i was "ripped off", I brought 2 pairs of pants to be hemmed and 3 shorts that needed metal clips, my jaw dropped when she said " it will be $60.00 " then they gave me a $10.00 off coupon for next visit , realizing i was over charged,. After all that i wont be going back again .
Business response:
Good Morning Erminia, Thank you so much for your feed back, It is greatly appreciated! I am so excited that post our conversation we were able to resolve your issue. Also, I was happy to hear that you will be coming back to best cleaners in the future! Enjoy your day !
I’m on your pickup and return service and received a statement saying I owed you money.! I called and who ever answered the phone looked up account and told me I didn’t owe any money.
When I came in to pick up my dry cleaning for the first time the girl was on her phone and was startled when I entered. She couldn’t pull up my order and then overcharged me my $10 them what was quoted. The stain was not removed from my item that was laundered. I just paid and took it next door where I’ve never had an issue.
Stain out of sweater and cleaned up nicely
Business response:
So glad the stain came out! Thank you for your feedback Debbie!
Pickup service was unreliable. Repeat missed pickups that caused two emails and two phone calls to arrange pickup to be restored. I’m ok with not having regular pickups but then provide an avenue to request pickup when required.
Business response:
Thank you for providing your feedback and letting us know about this issue, Libby. Soon we will have a mobile app that will allow an easier way to request a pickup. Please feel free to reach out to me at 518-649-2501 with any issues in the future. Chris - Delivery Manager
Please call me. I am so upset with Best Cleaners. I will not publicly post my complaints.
Sleeve was hemmed perfectly and stain totally gone from my white sweater.
Business response:
Thank you so much for your kind words, Megean Mcglynn. We really appreciate you taking the time out to share your experience with us. Cheers, Best Cleaners
I like fhe. Way that my shirts, are done especially with the Cardboard collar braces.
Business response:
Thank you James!
As I said in a previous review, I would never, never, never use your service again. $119 down the drain. Had to throw the rug out after two (supposedly) cleanings.
Business response:
Hi Robert, thank you for taking the time to talk to us and giving us the opportunity to resolve this. I hope the resolution was to your satisfaction.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 5,148 reviews.
When is Best Cleaners open?
Best Cleaners is closed now. It will open at 7:00 a.m.