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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I brought in three pairs of shoes to be repaired with new heel tips. They were not ready on the day promised, although I had been very emphatic about when i needed at least one of those pairs to wear at a party. However, Chrissie arranged to have them delivered directly to my house a couple of days later. They did good work, and I would recommend them. Just make sure you have enough time as they are not flexible on rush orders, as the work is done at another site.
I had 2 items cleaned and was charged $50..thats absolutely ridiculous!!
Business response:
Nancy, I am glad we were able to talk about your experience and I apologize again for it. If you have any other concerns or questions, please feel free to contact me. Desmond
Your staff was very pleasant and helpful, but the price to dry clean 1 simple dress, 27.00 is way too much! .I will not be back.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Carrie. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
blouse came back more wrinkled than when it was dropped off
Business response:
Ms. Freer it was a pleasure speaking with you this afternoon. I look forward to seeing you on Friday. Thank you for taking the time for feedback, so your issue could be resolved!
Dropped off 7 shirts recidt says 14. Not to mention I got there at 9:15 and store wad closed. Had to call them.
I didn’t get my delivery that you wanted me to rate.
Business response:
Thank you for providing your feedback and letting us know about this issue, Drew. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I will personally reach out to you tomorrow to try and correct this situation. Cheers, Best Cleaners
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Shirts have been lost. Collar-stays not consistently used. Despite numerous complaints, it has not been corrected.
I can’t say enough about the friendly customer service. You are greeted warmly when you walk in or drive up. I have been a customer for a long time and have certain preferences documented. Unfortunately these preferences are ignored because they’re not completed. For example I prefer to have my slacks hung on a skirt hanger; I have given permission to look for any minor repairs and to complete those repairs before the garment is returned to me. The latter can be especially frustrating when I am getting dressed in the mor... read more
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 4,901 reviews.
When is Best Cleaners open?
Best Cleaners is open now. It will close at 7:00 p.m.