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Best Cleaners
- Dry Cleaning
- Schenectady, NY
About this business
Location details
809 State Street, Schenectady, NY, 12307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Front clerk was very friendly. One dress $21.00, wat too much!
I was a potential new regular customer. I had a 20 percent off coupon which the clerk would not honor. For $8.00 you have lost a potential good customer.
Business response:
Donna, It was great speaking with you tonight, I am so very glad we were able to rectify your situation. We look forward to seeing you back in the store. Thank You Chrissi
Best damn cleaner in town
Business response:
A 5 star rating is one of the highest honors a dry cleaner like Best Cleaners can receive. You make it all worth it. Thanks for your review!
disorganized and couldnt find my suit, took her 3 times to finally find it.
Business response:
Thank you for providing your feedback and letting us know about this issue, Donald. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. I contacted the number we have on file for you and left a message with my information so you can contact me directly about your issue. Thank You, Chrissi Best Cleaners
My shirt collers are as dirty as I bring them into your your shop and people have noticed. I need my shirts folded but they are horribly wrinkled when I unfold at my hotel... the one and only reason I spend way too much money for such terrible service is that I can get them in one day. You are Far from the Best Cleaners....
They told it would cost 82 dollars too clean my jacket 2 weeks later they called me and said they couldn't clean the jacket and I had to come pick it up I was very disappointed the in the Latham store was very nice and helpful and explained to me how to clean she was fantastic thanks to her but you company sucks
Business response:
Thank you for providing your feedback and letting us know about this issue, Curtiss. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Per our conversation, I was happy to hear that you will be using Best Cleaners in the future . Again, Thank You for the feedback as we will be using your experience to improve our customer experience moving forward!
I feel i was "ripped off", I brought 2 pairs of pants to be hemmed and 3 shorts that needed metal clips, my jaw dropped when she said " it will be $60.00 " then they gave me a $10.00 off coupon for next visit , realizing i was over charged,. After all that i wont be going back again .
Business response:
Good Morning Erminia, Thank you so much for your feed back, It is greatly appreciated! I am so excited that post our conversation we were able to resolve your issue. Also, I was happy to hear that you will be coming back to best cleaners in the future! Enjoy your day !
I’m on your pickup and return service and received a statement saying I owed you money.! I called and who ever answered the phone looked up account and told me I didn’t owe any money.
When I came in to pick up my dry cleaning for the first time the girl was on her phone and was startled when I entered. She couldn’t pull up my order and then overcharged me my $10 them what was quoted. The stain was not removed from my item that was laundered. I just paid and took it next door where I’ve never had an issue.
Frequently asked questions about Best Cleaners
How is Best Cleaners rated?
Best Cleaners has a 4.6 star rating with 4,901 reviews.
When is Best Cleaners open?
Best Cleaners is open now. It will close at 7:00 p.m.