Best Cleaners's cover image
Claimed

This profile has been claimed by the business owner or representative.

Best Cleaners

4.6
  • Dry Cleaning
  • Schenectady, NY

About this business

Consumer ServicesDry Cleaning

Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs.  Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more

Location details

809 State Street, Schenectady, NY, 12307, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.64,578 reviews
Select a rating

Dear Ms/Mrs. CONKLIN. Your offer is TRULY UNHEARD OF. Many entities today are ME, ME, ME and take CLEAR ADVANTAGE of not only military person who forfeited their lives and time while others either refused, did not care or care less about American enterprises THAT IS, UNTIL THEY BECAME A BUSINESS ENTITY. Though I have hung up my memories after the Korean War I WANT TO THANK YOU FOR THE OFFER. I and many other TRUE AMERICANS would do it all over again to see SPECIAL, CARING PEOPLE AND BUSINESSES LIKE YOURS TO SURVIVE,BLESS YOU... read more

Put blanket in Dropbox and best cleaners didn't even know it was there until three days later said they would call when it was ready never did I had to call, blanket wasn't that clean and was completely wrinkled. 

Not the best anymore. Something happened at this place fairly recently and it’s not what it used to be. Confused staff, poor results, and just an unsatisfactory overall customer experience. I’ll likely take my business elsewhere. 

Plenty of staff confusion regarding recent computer conversion that caused then to tell me twice that I did not have an order to pick up...Finally found my clothing 

I dropped off a white shirt early in the AM and was assured it would be folded and wrapped for shipment that evening for an important event. When I picked it up that evening it was on a hanger. 

Clothes were ready on time but every time I use a coupon it is not applied even though it was put in with the order. The attendent said she could give me a smaller discount. I asked her if she could call someone to help. She did and got it applied. I can can my cleaning and laundry done elsewhere for the price of your discount without the hassle and just as good. I'm done with Best Cleaners 

Prices are way too expensive!!! 

Asked if i wanted my pants with crease down the front and stated yes, they were press flat and the shirt was folder over the coat hanger. No what i asked for and have no time to come back to have it fix. 

I used Best Cleaners (BC) a second time, and again for convenience. I will say the service and quality is awful....again. This time I dropped a suit that I had purchased not even a month ago. The cuffs on the pants got a bit dirty with what looked like grease stains. I showed the young pleasant girl in the counter. She assured me that it will be taken care off. The next day I picked it up and the stains were still there. The young pleasant girl said ''And I wrote it down"! She could not tell me if the stains were worked on.... read more

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.6 star rating with 4,578 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open at 7:00 a.m.