Best Cleaners's cover image
Claimed

This profile has been claimed by the business owner or representative.

Best Cleaners

4.6
  • Dry Cleaning
  • Schenectady, NY

About this business

Consumer ServicesDry Cleaning

Tim and Catherine McCann founded Best Cleaners in 2005 to better serve their own garment care needs.  Both Tim and Catherine brought many years of large company experience, which has translated into forming a firm that is family owned and operated while also adhering to process, procedure, accountability and purposeful culture. The process of cleaning garments is [as] complex as the reality of consistently delivering a high level of client service, product quality and employee centric culture. The team at Best has delivered ... read more

Location details

809 State Street, Schenectady, NY, 12307, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.64,578 reviews
Select a rating

I left a message prior to my most resent pick-up letting you know that I never got my blue bag back from the last time I had a pick-up. So, I needed to use a paper sack for my last order. When the order was returned, there was no blue vinyl bag to use for the next pick up order. Please drop off a blue vinyl bag to me with an appropriate tag, so I can continue to use your pick-up service. Thank you. Terry Tyson, 16 Schalren Drive, Latham 518-783-5348 

Please deliver another blue bag so I can collect some laundry and dry cleaning. Never returned with last delivery. 

I gave feedback back in October and never heard anything back. I could not believe that it cost me almost $100 to have three, two piece suits, dry cleaned, not same or next day pickup, etc. The convenience of having my shirts done at $4 per shirt is no longer worth it. Coupons and availability are useful but with timing parameters sometimes they can't be applied. Your pricing has driven me away! 

Best cleaners is very unreliable. I brought a rug there to be cleaned and they lost it. After several phone calls to the corporate office, I still have not received a phone call back. I’d like my item found or compensated for the lost item. Be very weary if your items you bring for cleaning. If it’s lost they don’t know you. I’ve been doing business with them fir years unfortunately they just lost me as a customer 

Hi Liz, Your driver hasn't been here since November 24th. I understand not coming around on the day after Thanksgiving but why no show / no call on the 1st or the 4th or the 8th. I also understand if my account is too small or out of the way but a call would have been great. Tried to call you about this but no answer on the phone. Left a message though. 

Kenneth E C.'s profile image
4 years ago

7 Stars you're the BEST !!!!! 

Kenneth E C.'s profile image
4 years ago

Between, cleaning, repairs, pressing, spot removal, tailoring, and now your going to pick-up and deliver, can you stop and pick-up lunch ? No, I moved to Florida 3 yrs ago and Ive only use BEST CLEANERS. The you for your great service. I give you 7stars 

marianne r.'s profile image
4 years ago

left a phone message and an e-mail last week; no replies.???? 

Terrible experience. I’ve been waiting for my jacket for more than two weeks. I’ve tried to contact manager Liz and left a couple of voice messages. No response. 

Frequently asked questions about Best Cleaners

How is Best Cleaners rated?

Best Cleaners has a 4.6 star rating with 4,578 reviews. 

When is Best Cleaners open?

Best Cleaners is closed now. It will open at 7:00 a.m.